Bumble Customer Service Issues

I canceled my Bumble account weeks ago and confirmed the cancellation. Recently, I received an email stating it has been renewed without my consent. I do not want it renewed, especially since it automatically renews without my permission. It seems anyone can renew it as long as they have my banking details, even though I canceled it. I'm just looking for friendship, but every time I try to use Bumble, I encounter issues when cancelling. Please stop withdrawing money from my account; I am on a fixed income and cannot afford unexpected charges. Cancelling on Bumble has been difficult for me, and it's frustrating to deal with these issues. I feel like the process is no different from dealing with scammers online. I have proof of the previous cancellation email, so I am unsure why it was renewed without my consent. I want it canceled immediately.

Hello, I recently experienced an issue with my iPhone, which led me to get a new one. I'm trying to reinstall Bumble on my new device. I spoke with customer service where one representative mentioned that my Bumble account was linked to Facebook and advised against logging in with my phone number to avoid creating a new account. Now, another representative suggested unlinking the account from Facebook. I am eager to access my old Bumble account, as important photos and my profile were lost when my previous phone crashed. I aim to resume using the same Bumble account with my existing matches. One of the representatives advised me to download the Bumble app on my new phone and sign in with Facebook instead of using my phone number. However, I had already unlinked the account from Facebook as instructed. Should I reconnect it on Facebook before attempting to sign in with Facebook on the app? I hope this clears up any confusion. Thank you, Megan

I would like to bring an incident to your attention that occurred on the Bumble app. I had a conversation with another user, and due to being half asleep in the early morning and my visual impairment, I may have accidentally unmatched with Prianca before responding to her message. I am concerned that this unintentional action could be perceived as having racist motives if she informed me of her country of origin before I replied. I am seeking clarification on who unmatched whom and requesting that if I accidentally unmatched Prianka, she be informed that it was a mistake. I am also wondering if it's possible to share my Facebook profile name, 'Pads Elliott-Walker,' not to harass anyone but to provide context for my unintentional action. This would demonstrate that my mistake was genuine and not an excuse to end the conversation for malicious reasons. Thank you for your understanding.

I'm seeking assistance with my Bumble account. After entering the pin received on my cell for the 2-step verification process, my account got blocked. Despite entering the correct pin, my account remains blocked, similar to the first time I faced this issue during verification. I assure you I haven't engaged in any unlawful activity. Please rectify this matter promptly as I am unable to access my dating Bumble account. Here are my details: - Username: [redacted] - Name: Jeanne Lazatin - Email: [redacted] - Member since: Dec 4, [redacted] - Account type: Dating Bumble - Membership started: Dec. 4, [redacted]

Hello Bumble Customer Service, I am currently unable to access my Bumble account as I have been blocked. The issue began with a 2-step verification process, during which the verification pin sent to my cell phone was rejected by Bumble. I attempted to verify using the phone call feature, but this was also unsuccessful. This problem occurred shortly after I signed up on December 4th, with the block happening on December 6th. I kindly request your assistance in resolving this matter and appreciate if you could provide me with an update via email once the issue is fixed. I would prefer if my account could be reset so I can easily log in through the Android app on my mobile phone. Thank you.

Hello GetHuman Team, I used Bumble BFF and Bumble Biz yesterday for networking and just discovered my account is blocked today. No prior warnings were given, and I never remember being reported. I recently bought Bumble Premium Lifetime, and it's disheartening to lose access, especially now. I reached out to Bumble on Facebook; the bot said they will get back to me shortly, but it's been hours. If I breached any rules, it was accidental, and I believe a warning would have been fair. Can you assist me in resolving this matter? Any guidance would be appreciated. Thank you!

Hello GetHuman Team, I have noticed a significant impact on my business since LinkedIn restricted the number of connections I can send to [redacted]. My business in the networking industry heavily depends on reaching out to users to offer my services. As a public speaker and business/career coach, maintaining a steady income is crucial in this competitive field. The connection limit has made it even more challenging to support my family financially. I am reaching out to request a possible increase in my connection limit, as my business is essential in funding our living expenses.

There is a registered sex offender named Lee Prosser, 47, currently residing in Lydney. Searching for "Lee Prosser Gloucestershire" will provide more information about his criminal history. I possess evidence of his conviction and can share it upon request. It is concerning that he is active on dating platforms as he has engaged in sending explicit photos to women, including myself and others in Tewkesbury. Lee Prosser has unaddressed sexual urges, presenting potential risks when meeting women in person.

Hello, I have previously contacted about an issue but have not received a response yet. My boyfriend's profile was found on Bumble by a friend. The profile shows verified status with current photos, interests, and hobbies. Despite claiming he hasn't used Bumble since 02/21, the profile has been active recently, messaging women. It's now banned, preventing him from logging in conveniently. I am requesting to view the photo used for verification to confirm ownership. Details like specific interests and hobbies are accurate, making it hard to believe it's fake. I'm seeking help to determine if my boyfriend or someone else created this profile. Screenshots will be provided for reference, including details of Anthony Gio Afflitto, a 26-year-old male living in Boynton Beach, FL. Any assistance in identifying the profile's owner would be greatly appreciated.

After reviewing my bank statements, I noticed that Bumble has charged me £1.99 40 times since Dec 8. The payments appear as 'Bumble help@bumble.' Despite deactivating my account recently, I only just discovered these recurring charges. I had previously paid for Bumble Boost, which I believed was a temporary service used months before Dec 8. I am unsure about the purpose of these recent charges, as I did not knowingly accept any paid options while using the app. It appears that I have been charged £1.99 each time I opened the app. I selected Bumble Boost on this form simply because it was the only relevant option. I am requesting a full refund for all these charges.

Subject: Request for Immediate Reactivation of Bumble Date, Bumble BFF, and Bumble Bizz Features Dear Bumble Service Team, I want to express my gratitude for the valuable networking opportunities provided by the Bumble system. Recently, I received an email notification (01/21/[redacted], 11:10 PM) stating that my profile has been blocked due to alleged promotion of social media accounts on Bumble. As a scientist in the field of applied human sciences, I utilize Bumble to connect with like-minded individuals for professional and personal relationships related to Citizen Science, State-of-the-art Science, Applied Arts, and collaborative endeavors focusing on constructive approaches to current societal and environmental challenges. I can assure you that my intentions are purely academic and altruistic, with no commercial motives involved. I kindly request the swift reactivation of my Bumble account features (Bumble Date, BFF, Bizz) associated with the email address [redacted] and the mobile number +[redacted][redacted]. Thank you in advance for your attention to this matter. Best regards from Lower Austria, Burkhard Landwehr

I am a paying customer who has experienced a complete loss of upgrades on my account. It seems like my profile has been reverted to the basic level despite having paid for the upgraded features. I no longer have access to see who has swiped right on me, use the "go back" feature, view unlimited profiles per day, or access my chat history. Additionally, my unused Super-Swipes have vanished, and some of my photos along with all my personal information have been deleted, including Profile Prompts, About Me, Work/Education details, and Basic Info. It appears my account has been downgraded during my billing cycle without any communication. I have attempted to reach out for support through Bumble's mobile app, but it does not recognize my email address, forcing me to use my desktop to report this technical issue twice. I am disappointed by the lack of response and assistance during this frustrating time, and I am still waiting for a resolution to my initial complaint. Sincerely, [redacted]

I am seeking advice on dealing with Bumble's unresponsive customer service regarding blocked profiles. Many users, including myself, have experienced this issue with no resolution or explanation. Despite reaching out multiple times, I only receive automated messages promising a follow-up that never materializes. It is frustrating to face this disrespectful behavior without consequences. Single users like me struggle to hold a large company accountable. It would be beneficial to have support in addressing these issues and ensuring that companies like Bumble provide appropriate customer service.

Hello, I am Abigail Belbis Aguilos, and my birthdate is December 3, [redacted]. I underwent an unexpected block on the app. Despite providing my birth certificate and additional details to prove I am above 18, the issue remains unresolved. I am disappointed by the assumption made regarding my age and the subsequent block. I am willing to share more information and evidence to verify my identity. Please reconsider and lift the block as I am eager to continue using the app for making connections. Kindness and understanding go a long way in resolving this matter. Kindly review my previous email and the documentation provided. I hope for a prompt response. Thank you.

I suspect that an individual has used my phone number to create an account with your service. He mentioned his name might be Steven Curtis Howard or Robert. He claimed he needed my number to cancel his Plenty Of Fish account, but I later discovered he was lying and is now asking me for money. He purports to be a contractor in Lk. Worth, FL, and resides in Silver Springs. On Facebook/Meta, he goes by Steven Curtis Howard. He used my number to do this on Monday or Tuesday evening. My number is [redacted], and I go by DH Singletary. I have some of the codes he received on my phone if that helps. I strongly believe he is a scammer.

I am concerned about the new pronoun policy. My pronouns are private, and I should choose who to share them with. This could be affecting others as well. It is not right to disclose people's pronouns without their consent, especially considering the risks LGBTQIA+ individuals face due to societal pressures. Some may not be comfortable discussing their pronouns, and the limited options provided can lead to dysphoria. What measures are being taken to ensure the safety and well-being of the LGBTQIA+ community? It is important to respect their privacy and not expose them to potential harm.

I need help reaching a supervisor at Badoo. I've been ignored by their support team despite providing evidence of the delete account button being removed. After my account was supposedly deleted, it was reactivated on someone else's profile minutes later. They are now refusing to address the issue or delete my account, ignoring all my messages. If this isn't resolved soon, I will pursue legal action against Badoo for violating terms and conditions and misusing my information to enhance the app's appearance. I’m reluctantly considering contacting Bumble support as a last resort.

Last night, I mistakenly deleted my profile and now I need to recover the data and messages to check when I last received a message. I have reached out to Bumble for assistance via email but haven't received a response. This situation has caused misunderstandings in my current relationship as push notifications from the app were still appearing on my phone. I urgently require access to my profile to prove my innocence and resolve the situation with my boyfriend. Retrieving this data promptly is crucial for me at this time.

I made a mistake earlier, accidentally swiping the wrong way on a potential friend. To rectify this, I purchased a Boosted version subscription on Bumble to backtrack. Unfortunately, upon realizing I could not backtrack to the person because I exited the app before returning, I am dissatisfied with the "unlimited backtracks" package that did not grant me a single backtrack. I am requesting to cancel all my accounts with Bumble and receive a refund for the subscription.

I downloaded Bumble a few days ago without any issues, but recently, my photos have been constantly getting moderated and taken down. I have reviewed the guidelines, and there doesn't seem to be anything wrong with my pictures. Today, when I opened the app, all of my photos were removed. Every time I try to upload a new picture, it immediately gets taken down. I am unable to access my account now as it requires at least one photo to be active.