Blackberry Customer Service Issues

I have a BB [redacted], and I am aware that it will no longer be supported after January 4, [redacted]. However, I need to use it for now. Yesterday, I started to get a "no service" indicator on any network when on auto setting. When I switch to manual and scan for available networks, it never finds any network and times out. I can see the network listed in the preferred network list, and I can highlight it, but my only option is to move, add network, view, delete, or close. How can I actually choose/save that network? Thank you.

I need help transferring data from my BlackBerry Q10 to my Mac desktop before AT&T discontinues support for the device. Despite receiving a new phone, I haven't activated it because it's not a BlackBerry. How can I save my information since the usual BlackBerry programs and sites no longer work for Q10 devices? BlackBerry Customer Service was unhelpful, and I feel frustrated as a loyal customer of over 20 years. Bogus.

Hallo liebes Blackberry-Team, seit circa 2 Wochen habe ich ein Problem mit meinem Blackberry Leap. Als ich es einschaltete, wurde mir angezeigt, dass ich auf "Neu starten" drücken soll, um das Gerät einzurichten. Nach dem Neustart war auf dem ersten Bildschirm ein Button zum Fortfahren, um eine Mobilfunkverbindung herzustellen. Ich wollte jedoch stattdessen eine Wi-Fi-Verbindung herstellen und konnte nicht fortschreiten, da nur ein Zurück-Button angezeigt wurde. Egal wie lange ich gewartet habe und wie oft ich das Handy aus- und eingeschaltet habe, ich komme nicht mehr hinein. Über eine Rückmeldung würde ich mich sehr freuen. Mit freundlichen Grüßen

Hello, I have a BlackBerry Leap 10 and I am trying to complete the setup wizard. It is asking for a Wi-Fi connection, then prompting me to set up a VPN, but I am unsure how to proceed. I have registered my BlackBerry ID but am having trouble finding it. When I try to set up the VPN, it's asking for a mobile network, which is already connected. Can someone assist me with this issue? Thank you, D.G. Email: [redacted] Phone: +[redacted][redacted]

I have a Z10 STL100-1 that I reset back to factory settings. After turning it on, it gets stuck on the Wi-Fi setup in the menu. Can anyone provide the download link for Blackberry Link, Autoloaders, drivers, and the operating system? Your help is appreciated. I'm from Venezuela.

I want to raise a serious issue regarding Mr. Gourav, the Manager at the Blackberry Showroom in Hazratganj, Lucknow. Last February 4th, [redacted], I bought two trousers and three shirts totaling approximately Rs. [redacted] at the store. I also handed in my six-month-old blackberry trouser for alterations and a defective zipper replacement. However, Mr. Gourav refused to carry out the necessary work. Thankfully, another staff member named Mr. Ramkaran stepped in, promising to complete the alterations within a day. Mr. Ramkaran requested a new zipper, which I provided yesterday. I have been attempting to contact Mr. Gourav on his two numbers, +91 96[redacted]1 and +91 [redacted], from three different numbers. Unfortunately, he claims to be busy on the initial call and subsequently blocks all three of my numbers. This situation is unacceptable, and I believe strict action is required against Mr. Gourav to prevent Blackberry from losing valued customers like myself. Thank you, Vineet Verma Mobile: +91 [redacted]