Alagasco Customer Service

Phone Number & Contact Info

Alagasco's Best Phone Number

800-292-4008
Toll-free·Calls Customer Service·Most popular Alagasco number
Q:

How do I talk to a live human at Alagasco?

A:Press 2, then 2 then enter phone number
Q:

Does Alagasco offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-4:30pm EST. The least busy day is Tuesday, and the most busy day is Monday. Details
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Friday, and the shortest are on Tuesday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Alagasco phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then 2 then enter phone number
Below are some clips we've found from Alagasco's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Spire. We're happy to help you. To report the smell of gas, a service outage, or other emergency, press one. Otherwise, stay on the line to hear more options. If you're a current Spire customer, press two."
Excerpt from a call with Alagasco
Tuesday, March 26, 2024 7:39 PM

What are the hours and when should I call?

Alagasco operates the call center for this 800-292-4008 phone number Mon-Fri 8am-4:30pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 184 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Alagasco phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Alagasco staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Alagasco is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 184 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Alagasco

In summation, the best day to call Alagasco is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Alagasco number, but it is also the day with the shortest hold times.

Why Customers Call Alagasco

If you have time to do a bit of reading before you call Alagasco, we recommend you read over some of our problem-specific articles.

What services does Alagasco provide?

Alagasco provides a comprehensive range of services to meet your natural gas needs. Primarily, we offer safe and reliable natural gas supply and delivery to residential, commercial, and industrial customers. Our services include new gas line installations, gas meter upgrades and replacements, appliance repairs, and gas leak detection and repair. We also provide convenient billing options, including online payment and budget billing. Alagasco offers assistance programs for customers facing financial hardships, as well as energy efficiency programs to help customers save on their gas usage and reduce their environmental impact. Our dedicated customer service team is available to answer any questions or concerns you may have, ensuring a seamless experience for all your natural gas requirements.

Does Alagasco offer budget billing?

Yes, Alagasco does offer budget billing as a convenient payment option for customers. Budget billing is a program designed to help customers manage their natural gas bills by spreading out their annual energy costs into equal monthly payments. Through budget billing, customers can avoid seasonal fluctuations and have more predictable monthly bills. The program calculates your monthly payment based on past usage, taking into account expected changes in weather and energy prices. By enrolling in budget billing, customers can better plan and budget their expenses throughout the year. It provides peace of mind and eliminates the surprises associated with varying gas bills. Alagasco strives to offer flexible and customer-friendly payment options that meet the diverse needs of its customers.

Top Alagasco customer service problems

Click the link above to get answers to just about any Alagasco customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Alagasco Customer Service Contacts

There are of course other ways to contact Alagasco customer service besides the phone. Below we list the best ones, by medium.

Alagasco Customer Help Desk / Web Support

alagasco.com - Customer Service
Fill out form and someone will contact you.
As a last, sometimes only, resort- Alagasco customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Alagasco's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Alagasco agent. This phone number is Alagasco's best phone number because 1,104 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-292-4008 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Alagasco first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Alagasco has 1 phone number. It's not always clear what is the best way to talk to Alagasco representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Alagasco. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Alagasco. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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