Does The Blue Buffalo Company offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-4pm MST.The least busy day is Wednesday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Monday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for The Blue Buffalo Company below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this The Blue Buffalo Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
What are the hours and when should I call?
The Blue Buffalo Company operates the call center for this 800-919-2833 phone number Mon-Fri 8am-4pm MT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 147 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the The Blue Buffalo Company call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Blue Buffalo Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Blue Buffalo Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call The Blue Buffalo Company is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 147 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call The Blue Buffalo Company is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Blue Buffalo Company staffs the call center well on Wednesday.
Why Customers Call The Blue Buffalo Company
If you have time to do a bit of reading before you call The Blue Buffalo Company, we recommend you read over some of our problem-specific articles.
Yes, Blue Buffalo products are grain-free. The company understands the importance of providing a balanced and nutritious diet for our pets. That is why we prioritize using real meat as the first ingredient in our recipes, followed by whole fruits and vegetables. We believe that by avoiding grains like corn, wheat, and soy, we can better cater to pets' natural digestive needs and support their optimal health. Our grain-free recipes are carefully formulated to provide essential nutrients, vitamins, and minerals, while avoiding any potential allergens or irritants. Blue Buffalo is committed to producing high-quality pet food that promotes overall wellbeing, and our grain-free options are part of that commitment.
Blue Buffalo products are manufactured in the United States. The company has several state-of-the-art manufacturing facilities located in the Midwest, on the East Coast, and in the South. These facilities adhere to the highest standards for quality and safety. Blue Buffalo takes great pride in using only high-quality ingredients sourced from trusted suppliers worldwide. They also have a team of veterinarians, nutritionists, and food scientists who ensure that every product meets their strict standards and specifications. The company firmly believes in full transparency, and every batch of their products undergoes rigorous testing to ensure they meet the highest quality standards. They are committed to maintaining the integrity and safety of their products, which is why all Blue Buffalo recipes are made in their own manufacturing facilities in the United States.
No, Blue Buffalo products are not tested on animals. The Blue Buffalo Company is committed to providing high-quality, nutritionally balanced pet food without compromising the well-being of animals. They do not conduct any animal testing during the development or production of their products. Blue Buffalo prioritizes research and development through alternative methods, such as in-house testing with a team of veterinarians and nutritionists. Additionally, they work closely with trusted suppliers to ensure the safety and quality of their ingredients. The company values the health and happiness of pets, and their dedication to animal welfare is reflected in their cruelty-free practices.
Click the link above to get answers to just about any The Blue Buffalo Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call The Blue Buffalo Company is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- The Blue Buffalo Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is The Blue Buffalo Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Blue Buffalo Company agent. This phone number is The Blue Buffalo Company's best phone number because 882 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-919-2833 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call The Blue Buffalo Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Blue Buffalo Company has 1 phone number. It's not always clear what is the best way to talk to The Blue Buffalo Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for The Blue Buffalo Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Blue Buffalo Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.