Statue Cruises Customer Service

Phone Number & Contact Info

Statue Cruises's Best Phone Number

201-604-2800
Calls Customer Service·Most popular Statue Cruises number
Q:

How do I talk to a live human at Statue Cruises?

A:Calling this Statue Cruises number should go right to a real human being.
Q:

Does Statue Cruises offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Statue Cruises phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Statue Cruises number should go right to a real human being
In fact, much of this information on this page is superfluous because this Statue Cruises phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Statue Cruises operates the call center for this 201-604-2800 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Statue Cruises phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Statue Cruises staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Statue Cruises is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.

The best time to call Statue Cruises

In summation, the best day to call Statue Cruises is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Statue Cruises staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Statue Cruises

If you have time to do a bit of reading before you call Statue Cruises, we recommend you read over some of our problem-specific articles.

Is Statue Cruises wheelchair accessible?

Yes, Statue Cruises is wheelchair accessible. The company is committed to providing a comfortable experience for all visitors, including those with mobility challenges. The Statue Cruises vessels have designated wheelchair-accessible boarding ramps and elevators that allow easy access for wheelchair users. Additionally, all levels of the vessels are accessible via ramps and have spacious areas designed to accommodate wheelchair maneuverability. Assistance is provided by attentive staff members to ensure a smooth boarding and disembarking process. Moreover, the Statue of Liberty and Ellis Island Visitor Centers are also wheelchair accessible, featuring accessible restrooms, elevators, and ramps to facilitate movement throughout the sites. Statue Cruises aims to ensure an inclusive and enjoyable experience for everyone, making the iconic landmarks accessible to all individuals.

What is Statue Cruises?

Statue Cruises is the official ferry operator that provides transportation services to the Statue of Liberty and Ellis Island from New York and New Jersey. It offers a convenient and enjoyable way for visitors to experience these iconic landmarks. Statue Cruises operates daily, year-round, allowing individuals and groups to access the Statue of Liberty National Monument and Ellis Island Immigration Museum. With highly-trained staff and modern vessels, Statue Cruises ensures a safe and comfortable journey, offering stunning views of the Statue of Liberty, Manhattan skyline, and the harbor. Visitors have the option to explore the islands at their own pace or join guided tours to learn about the history and significance of these historical sites. Statue Cruises is the gateway to an unforgettable experience at the Statue of Liberty and Ellis Island.

Where is Statue Cruises located?

Statue Cruises is located in both New York and New Jersey. Our main departure point is Battery Park in Manhattan, New York, conveniently located near popular attractions such as the Statue of Liberty and Ellis Island. We also have a secondary departure point at Liberty State Park in Jersey City, New Jersey, providing easy access for visitors coming from the Garden State. Our experienced captains and crew are ready to take you on an unforgettable journey to these iconic landmarks. Whether you choose to embark from New York or New Jersey, you can expect a seamless and enjoyable experience aboard our comfortable and modern vessels.

Top Statue Cruises customer service problems

Click the link above to get answers to just about any Statue Cruises customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Statue Cruises's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Statue Cruises agent. This phone number is Statue Cruises's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 201-604-2800 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Statue Cruises first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Statue Cruises has 1 phone number. It's not always clear what is the best way to talk to Statue Cruises representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Statue Cruises. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Statue Cruises. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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