Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Stardock will reply our your email.
How should I prepare for my conversation with Stardock?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Stardock, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
The system requirements for Stardock software vary depending on the specific product. Generally, Stardock software is designed to be compatible with Windows operating systems, including Windows 7, 8, and 10. The minimum system requirements typically include a 1 GHz processor, 2 GB of RAM, and 100 MB of available storage space. However, to fully utilize the software's features and ensure optimal performance, it is recommended to have a more advanced system with a faster processor, more RAM, and additional storage space. Some Stardock products may also require a DirectX 9.0c compatible video card for certain visual effects. It is advisable to check the individual product's system requirements on the Stardock website for accurate and up-to-date information.
Yes, free trials are available for selected Stardock software. The company understands the importance of trying out software before making a purchase decision. Users can visit the Stardock website and navigate to the specific software's page to check if a free trial is offered. Typically, the duration of the free trial varies between 7 to 30 days, allowing users to explore all the features and capabilities of the software. During this trial period, users can fully experience the software's functionality and determine if it meets their needs. Free trials enable users to make an informed decision and ensure compatibility with their system before committing to a purchase.
Stardock's refund policy ensures customer satisfaction. Within 30 days of purchase, customers can request a refund for any Stardock software. The policy covers both digital downloads and physical copies bought directly from Stardock or authorized retailers. To initiate a refund, customers must contact Stardock's customer service, provide proof of purchase, and explain the reason for the refund request. The refund will be processed within a reasonable timeframe. However, it's important to note that refunds are not guaranteed for all products, such as software that has been registered or activated. Additionally, any refunds issued will not include shipping charges or any associated taxes paid during purchase. Overall, Stardock strives to accommodate customer needs while ensuring a fair and reasonable refund policy.
Click the link above to get answers to just about any Stardock customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
You came here to see Stardock's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Stardock agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Stardock anyways and help you with your issue. Over the last 18 months, 222 customers like you have come in search of a phone number for Stardock and helped us confirm they don't have one. Common reasons that people try to call Stardock customer support department include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Stardock first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email. Unfortunately, right now Stardock doesn't have any phone numbers. It's not always clear what is the best way to talk to Stardock representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Stardock Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Stardock, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Stardock customers like yourself.
GetHuman does not provide call center services or customer support operations for Stardock. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Stardock. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.