Visit us at our website, sharp u s a dot com for information on our products and answers to your most frequently asked questions. For customer service, product repair, or parts and accessory sales for your Sharp product, press or say one."
For appliances, press one. For TVs, press two. For solar, press three. For calculators, press four. For all other products, press five."
My dishwasher has been acting quite erratically, and at this point, I don't think that it is a user error. Sometimes, it runs a full cycle, and other times, the cycle seems to end in just 5 minutes. In addition, sometimes when I open it, there is still water sitting at the bottom of the dishwasher. The dishwasher is only a few years old, so I really don't think that I should be having issues with it yet. That's why I figured that I would call Sharp and see what they could do for me about the situation.
I know that Sharp makes a lot of different types of household appliances from TVs to microwaves to tea makers, so I wasn't quite sure how the phone call was going to go. I didn't know if I would end up on hold for a while or if I was even going to be able to talk to someone. Sometimes, you end up getting told to make a claim or something in these types of situations and nothing ever happens. Either way, I figured this would be worth a shot. It didn't turn out to be too terrible of an experience, but the agent had a very thick accent and was clearly outsourced.
When I first called, the voice assistant greeted me by saying, "Thank you for calling Sharp Electronics Corp. Visit us at our website Sharpusa.com for information on our products and answers to your most frequently asked questions." It then went on to give me a few options stating, "For customer service, product repair, or parts and accessories sales, press or say 1. For your nearest Sharp authorized location, press or say 2. For extended warranty information, press or say 3." I chose 1 because that seemed to cover all the bases, which led to another menu.
This menu gave me a bunch of additional options including, "For appliances, press or say 1. For TVs, press or say 2. For interactive whiteboards, professional projectors, or professional monitors, press or say 3. For cash registers, press or say 4. For home office products including printers, press or say 5. For home entertainment or audio products, press or say 6. For solar, press or say 7. For general inquiries or support on your calculator, please contact Victor." The Victor thing was actually kind of odd, but I didn't need calculator assistance, so I just ignored it and pressed 1 for appliances. Then, it asked me if I was calling for commercial or consumer appliances, and I answered, "Consumer appliances."
I finally got to my last menu. This time, it asked me for an oddly specific list of options. Maybe their microwaves, air purifiers, super steam ovens and tea makers have the most problems. I didn't need help with any of that, so I chose the last option for more appliances and was instantly connected to Whitney. She had a very thick accent but did offer me some service options and troubleshooting suggestions.
This is Sharp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sharp agent. This phone number is Sharp's best phone number because 4,308 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-237-4277 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Sharp first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or twitter. In total, Sharp has 1 phone number. It's not always clear what is the best way to talk to Sharp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
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