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Quill.com Customer Service

Phone Number & Contact Info

Quill.com's Best Phone Number

800-789-1331
Toll-free·Calls Customer Service·Most popular Quill.com number
Free tools for easier calling
Q:

How do I talk to a live human at Quill.com?

A:Calling this Quill.com number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Quill.com for you.
Q:

Does Quill.com offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-9pm, Sat 7:30am-4pm CST. The least busy day is Saturday, and the most busy day is Monday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Quill.com below.

Let us call and talk to Quill.com for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Quill.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Quill.com number should go right to a real human being
Below are some clips we've found from Quill.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to say or enter information

"Thank you for calling Quill dot com.
Where a small part of your job is one hundred percent of ours.
Press or say one to place an order or"
Excerpt from a call with Quill.com
Tuesday, June 18, 2024 4:50 PM
In fact, much of this information on this page is superfluous because this Quill.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Quill.com operates the call center for this 800-789-1331 phone number Mon-Fri 7am-9pm, Sat 7:30am-4pm CT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 106 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Quill.com call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Quill.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Quill.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Quill.com is Saturday. The most busy day to call is Monday, which averages 256% more phone calls by comparison. Again, this is based on a sample of 106 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Quill.com

In summation, the best day to call Quill.com is Thursday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Quill.com staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Quill.com

Below is a sample of recent calls to Quill.com, and their purpose. Are any of these similar to the reason you are trying to call?
Request for invoice details: "I have an outstanding invoice that I have overlooked and haven't paid, and I don't have any of the information no longer."
- From a call lasting 7m 38s , Aug 14, 2024 10:31 PM
Asking about delivery speed: "How quickly can you deliver?"
- From a call lasting 2m 37s , Jul 1, 2024 5:27 PM
Information about why customers call Quill.com is extracted from issues that customers have reported to GetHuman.
Quill.com issues reported to GetHuman

More Quill.com Customer Service Contacts

There are of course other ways to contact Quill.com customer service besides the phone. Below we list the best ones, by medium.

Quill.com Customer Service Live Chat

If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Quill.com provides this option.

Conclusion and closing notes

This is Quill.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Quill.com agent. This phone number is Quill.com's best phone number because 1,158 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-789-1331 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Quill.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Quill.com has 1 phone number. It's not always clear what is the best way to talk to Quill.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Quill.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Quill.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our free super-powered phone
  • Can talk to customer service for you
  • Can wait on hold for you
  • Automatically re-schedules if they're closed
  • Get a summary & transcript after
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