A:Press 6 at first menu, then you must choose an option 1-4.Our free phone can also navigate phone menus to get a live human at NCR Corp. for you.
Q:
Does NCR Corp. offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Thursday, and the most busy day is Wednesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for NCR Corp. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this NCR Corp. phone number to document the phone system.
Here is how our research team describes the way the NCR Corp. phone system greets you: Thank you for calling NCR. Please choose from the following menu options: If you are an existing customer and would like to place a service call or check the status of an existing service call, press 1. If you would like to contact sales regarding NCR's products or services, press 2. To reach our billing department, press 3. If you're interested in careers at NCR, need to verify employment, or have questions about NCR benefits or payroll, press 4. For vendor and supplier inquiries, press 5. For all other matters, press 6.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 6 at first menu, then you must choose an option 1-4.
Below are some clips we've found from NCR Corp.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling NCR Voicke.
Please choose from the following menu options. If you are an existing customer and would like place a service call or check the status of an existing service call, press one.
If you would like to contact sales regarding NCR Voya products or services, press two.
To reach our If you're in the banking industry, find out how we help with online or mobile banking."
Excerpt from a call with NCR Corp.
Wednesday, September 18, 2024 6:50 PM
The first phone menu
"For calling NCR Voyix, please choose from the following menu options.
For vendor or supplier inquiries, press five.
For all other matters, press six.
If you are an existing customer and would like place a service call or check the status of an existing service call, press one.
If you would like to contact sales regarding NCR Voyix products or services, press two."
Excerpt from a call with NCR Corp.
Saturday, September 28, 2024 10:19 PM
After you press 1
"To play a service request for hardware or software support, press one.
For manuals, documents, and product publishing, press three."
Excerpt from a call with NCR Corp.
Monday, July 8, 2024 6:00 PM
What are the hours and when should I call?
NCR Corp. operates the call center for this 800-225-5627 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 69 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the NCR Corp. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NCR Corp. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NCR Corp. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call NCR Corp. is Thursday.The most busy day to call is Wednesday, which averages 189% more phone calls by comparison.Again, this is based on a sample of 69 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Busiest
Thu
Quietest
Fri
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call NCR Corp. is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that NCR Corp. staffs the call center well on Thursday.
Why Customers Call NCR Corp.
Below is a sample of recent calls to NCR Corp., and their purpose. Are any of these similar to the reason you are trying to call?
ATM not dispensing money: "Yes, it's about an issue I had with an ATM not dispensing money."
- From a call lasting 3m 40s , Aug 28, 2024 4:14 PM
Information about why customers call NCR Corp. is extracted from issues that customers have reported to GetHuman.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and NCR Corp. will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- NCR Corp. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is NCR Corp.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NCR Corp. agent. This phone number is NCR Corp.'s best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-225-5627 include and other customer service issues. Rather than trying to call NCR Corp. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, NCR Corp. has 1 phone number. It's not always clear what is the best way to talk to NCR Corp. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for NCR Corp.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like NCR Corp.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.