Does Midland Mortgage Company offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-7pm, Sat 9am-1pm CST.The least busy day is Saturday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Midland Mortgage Company below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Midland Mortgage Company phone number to document the phone system.
Here is how our research team describes the way the Midland Mortgage Company phone system greets you: To access your account via your loan number, press 1. To access your account via your social security number, press 2. If you know your party's extension, press 7.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold for a Representative.
Below are some clips we've found from Midland Mortgage Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Midland More Mortgage, a division of MidFirst Bank.
MidFirst Bank is a federally chartered savings association.
Remember, you can go to my midland mortgage dot com to schedule a one time payment, set up auto pay, apply for assistance, and much more.
To access your account using your loan number, press one.
To access your account with your nine digit Social Security number, press two."
Excerpt from a call with Midland Mortgage Company
Monday, March 25, 2024 7:40 PM
They may ask you to enter information with the dial pad
"Welcome to Midland Mortgage a division of MidFirst Bank.
MidFirst Bank is a federally chartered savings association.
Remember, you can go to my midland mortgage dot com to schedule a one time payment set up autopay, apply for assistance, and much more.
To access your account using your loan number, press one. To access your account with your nine digit Social Security number, press two.
If you know your party's please enter your nine digit Social Security number including any leading zeros."
Excerpt from a call with Midland Mortgage Company
Friday, June 7, 2024 5:28 AM
The first phone menu
"Welcome to Midland Mortgage.
A division of MidFirst Bank. MidFirst Bank is federally chartered savings association.
Remember, you can go to my midland mortgage dot com to schedule a one time payment set up autopay, apply for assistance, and much more.
To access your account using your loan number, press one.
To access your account with your nine digit Social Security number, press two.
If you know your party's extension, press seven."
Excerpt from a call with Midland Mortgage Company
Friday, June 7, 2024 5:21 AM
What are the hours and when should I call?
Midland Mortgage Company operates the call center for this 800-654-4566 phone number Mon-Fri 8am-7pm, Sat 9am-1pm CT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 134 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Midland Mortgage Company call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Midland Mortgage Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Midland Mortgage Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Midland Mortgage Company is Saturday.The most busy day to call is Tuesday, which averages 725% more phone calls by comparison.Again, this is based on a sample of 134 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Midland Mortgage Company is Friday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Midland Mortgage Company staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Midland Mortgage Company
If you have time to do a bit of reading before you call Midland Mortgage Company, we recommend you read over some of our problem-specific articles.
To apply for a mortgage with Midland Mortgage Company, there are several requirements that applicants need to meet. Firstly, applicants must have a steady source of income, typically through employment or self-employment, to demonstrate their ability to make regular mortgage payments. Additionally, a good credit score is essential, usually with a minimum score of 620, to indicate a responsible credit history. The loan-to-value (LTV) ratio, calculated by dividing the loan amount by the appraised value of the property, should generally not exceed 95%. Proof of assets and liabilities, including bank statements, tax returns, and debt information, is also necessary during the application process. Overall, meeting these requirements ensures a smooth mortgage application process with Midland Mortgage Company.
Click the link above to get answers to just about any Midland Mortgage Company customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Midland Mortgage Company Customer Service Contacts
There are of course other ways to contact Midland Mortgage Company customer service besides the phone. Below we list the best ones, by medium.
Midland Mortgage Company Customer Help Desk / Web Support
As a last, sometimes only, resort- Midland Mortgage Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Midland Mortgage Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Midland Mortgage Company agent. This phone number is Midland Mortgage Company's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-654-4566 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Midland Mortgage Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Midland Mortgage Company has 1 phone number. It's not always clear what is the best way to talk to Midland Mortgage Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Midland Mortgage Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Midland Mortgage Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.