Hickey Freeman Customer Service

Phone Number & Contact Info

Hickey Freeman's Best Phone Number

800-537-4976
Toll-free·Calls Customer Service·Most popular Hickey Freeman number
Free tools for easier calling
Q:

How do I talk to a live human at Hickey Freeman?

A:Calling this Hickey Freeman number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Hickey Freeman for you.
Q:

Does Hickey Freeman offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-9pm, Sat-Sun 10am-4pm EST. The least busy day is Monday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Hickey Freeman below.

Let us call and talk to Hickey Freeman for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Hickey Freeman phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Hickey Freeman number should go right to a real human being
In fact, much of this information on this page is superfluous because this Hickey Freeman phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Hickey Freeman operates the call center for this 800-537-4976 phone number Mon-Fri 9am-9pm, Sat-Sun 10am-4pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 13 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Hickey Freeman call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hickey Freeman phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hickey Freeman staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Hickey Freeman is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 13 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Hickey Freeman

In summation, the best day to call Hickey Freeman is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hickey Freeman staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Hickey Freeman

If you have time to do a bit of reading before you call Hickey Freeman, we recommend you read over some of our problem-specific articles.

What is the history of Hickey Freeman?

Hickey Freeman has a rich history spanning over a century. Established in 1899 in Rochester, New York, the brand quickly gained recognition for its impeccable craftsmanship and attention to detail. Hickey Freeman's dedication to quality tailoring and innovation propelled them to become a leading name in men's tailored clothing. Over the years, Hickey Freeman has grown its reputation through partnerships with renowned designers and their commitment to producing garments in the USA. With a focus on tailored suits, sport coats, and trousers, Hickey Freeman continues to uphold its tradition of exceptional quality and timeless elegance. Today, it remains a coveted brand for men seeking elegant and sophisticated apparel, while staying true to its heritage and commitment to superior craftsmanship.

Where are Hickey Freeman products made?

Hickey Freeman products are proudly made in America. With a rich heritage spanning over a century, Hickey Freeman is committed to crafting exceptional quality garments in their Rochester, New York factory. Every intricate detail and stitch is executed by skilled artisans who are passionate about their craft. By manufacturing locally, Hickey Freeman ensures strict control over the entire production process, from sourcing the finest materials to implementing rigorous quality checks. This not only guarantees superior craftsmanship but also supports American manufacturing and local communities. As a result, Hickey Freeman products embody the timeless elegance and meticulous attention to detail that have become synonymous with the brand.

What is the return policy for Hickey Freeman?

Hickey Freeman’s return policy ensures customer satisfaction. If you are not completely happy with your purchase, you may return or exchange it within 30 days of receiving it. To be eligible for a refund or exchange, the item must be unworn, in its original condition with all tags attached. To initiate a return or exchange, please contact our customer service team, and they will provide you with a return authorization number and further instructions. Please note that customized or tailored items cannot be returned unless there is a defect or error in the order. Once your return is received and approved, your refund will be processed within a few business days. Hickey Freeman values your trust and wants to ensure a seamless shopping experience.

Top Hickey Freeman customer service problems

Click the link above to get answers to just about any Hickey Freeman customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Hickey Freeman's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hickey Freeman agent. This phone number is Hickey Freeman's best phone number because 78 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-537-4976 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Hickey Freeman first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Hickey Freeman has 1 phone number. It's not always clear what is the best way to talk to Hickey Freeman representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Hickey Freeman. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hickey Freeman. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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