Green Mountain Energy (IL) Customer Service

Phone Number & Contact Info

Green Mountain Energy (IL)'s Best Phone Number

800-274-5289
Toll-free·Calls Customer Service·Most popular Green Mountain Energy (IL) number
Q:

How do I talk to a live human at Green Mountain Energy (IL)?

A:Calling this Green Mountain Energy (IL) number should go right to a real human being
Q:

Does Green Mountain Energy (IL) offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-5pm CST. The least busy day is Thursday, and the most busy day is Friday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Green Mountain Energy (IL) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Green Mountain Energy (IL) number should go right to a real human being
In fact, much of this information on this page is superfluous because this Green Mountain Energy (IL) phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Green Mountain Energy (IL) operates the call center for this 800-274-5289 phone number Mon-Fri 7am-5pm CT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 16 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Green Mountain Energy (IL) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Green Mountain Energy (IL) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Green Mountain Energy (IL) is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 16 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Green Mountain Energy (IL)

In summation, the best day to call Green Mountain Energy (IL) is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Green Mountain Energy (IL) staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Green Mountain Energy (IL)

If you have time to do a bit of reading before you call Green Mountain Energy (IL), we recommend you read over some of our problem-specific articles.

What is Green Mountain Energy?

Green Mountain Energy is a leading provider of renewable energy solutions in the state of Illinois. We offer clean and sustainable electricity generated from renewable sources such as wind, solar, and hydro power. By choosing our services, customers can reduce their carbon footprint and support the transition to a cleaner and greener energy future. We are committed to environmental sustainability and are dedicated to making a positive impact on the planet. Our customers have the peace of mind knowing that the energy they consume is from 100% clean sources. Join Green Mountain Energy and be a part of the movement towards a more sustainable and eco-friendly Illinois.

Does Green Mountain Energy offer renewable energy options?

Yes, Green Mountain Energy offers renewable energy options. As a leading provider of clean energy in Illinois, we are committed to promoting a sustainable future. Our renewable energy plans utilize sources such as wind and solar power, ensuring that the electricity you receive is generated from environmentally friendly sources. By choosing Green Mountain Energy, you can reduce your carbon footprint and support the growth of renewable energy infrastructure. We offer a variety of plans to fit your energy needs and budget, allowing you to make a positive impact on the environment without compromising on quality or reliability. Join us in the movement towards a cleaner, greener Illinois.

Top Green Mountain Energy (IL) customer service problems

Click the link above to get answers to just about any Green Mountain Energy (IL) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Green Mountain Energy (IL) Customer Service Contacts

There are of course other ways to contact Green Mountain Energy (IL) customer service besides the phone. Below we list the best ones, by medium.

Green Mountain Energy (IL) Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Green Mountain Energy (IL) will reply our your email.

Green Mountain Energy (IL) Customer Help Desk / Web Support

greenmountain.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Green Mountain Energy (IL) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Green Mountain Energy (IL)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Green Mountain Energy (IL) agent. This phone number is Green Mountain Energy (IL)'s best phone number because 96 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-274-5289 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Green Mountain Energy (IL) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Green Mountain Energy (IL) has 1 phone number. It's not always clear what is the best way to talk to Green Mountain Energy (IL) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Green Mountain Energy (IL). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Green Mountain Energy (IL). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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