Does Golden Rule Insurance offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-6pm EST.The least busy day is Wednesday, and the most busy day is Tuesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 33 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Golden Rule Insurance below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Golden Rule Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0#, then 1, then 0#, then 1
Below are some clips we've found from Golden Rule Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling UnitedHealthONE.
Current customers, please press one.
Providers, press two. Applicants, one for your payment details or to make payment arrangements for your plan, please press one."
Excerpt from a call with Golden Rule Insurance
Wednesday, April 10, 2024 12:01 AM
What are the hours and when should I call?
Golden Rule Insurance operates the call center for this 800-657-8205 phone number Mon-Fri 8am-6pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 377 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Golden Rule Insurance call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Golden Rule Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Golden Rule Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Golden Rule Insurance is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 377 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Golden Rule Insurance is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Golden Rule Insurance staffs the call center well on Wednesday.
Why Customers Call Golden Rule Insurance
If you have time to do a bit of reading before you call Golden Rule Insurance, we recommend you read over some of our problem-specific articles.
Golden Rule Insurance offers a comprehensive range of insurance options to suit diverse needs. Our offerings include individual health insurance plans, dental insurance, vision insurance, short-term health insurance, accident insurance, critical illness insurance, and supplemental insurance. We understand that everyone's requirements differ, which is why we provide flexible coverage options. Our individual health insurance plans offer varying degrees of coverage, allowing individuals to choose the plan that best aligns with their healthcare needs and budget. Whether you need coverage for routine dental or vision care, protection against unexpected accidents or illnesses, or additional financial support during critical illness, Golden Rule Insurance has the right insurance solution for you. Explore our products and find the coverage that meets your unique needs.
Yes, Golden Rule Insurance offers a range of supplemental insurance options to provide additional coverage for various needs. These supplemental insurance options help in covering expenses that aren't typically covered by standard health insurance plans. Golden Rule Insurance offers supplemental plans such as accident insurance, critical illness insurance, dental insurance, and vision insurance. Accident insurance provides financial assistance for unexpected medical expenses resulting from accidents, while critical illness insurance provides a lump sum payment upon diagnosis of a covered critical illness. Dental and vision insurance plans cover routine check-ups, preventive care, and treatments for oral and vision health. With these supplemental insurance options, Golden Rule Insurance aims to provide comprehensive coverage and peace of mind for individuals and families alike.
Yes, Golden Rule Insurance is committed to providing affordable healthcare coverage to its customers. We offer various discounts and savings programs to help individuals and families lower their healthcare costs. Depending on the specific plan, members may be eligible for discounts on prescription drugs, doctor visits, and preventive services. Our wellness program encourages members to adopt healthy lifestyles by offering incentives and rewards. Additionally, we have partnerships with various healthcare providers, enabling us to negotiate discounted rates for our members. These discounts, along with our competitive pricing, aim to make quality healthcare more accessible and affordable for our policyholders.
Click the link above to get answers to just about any Golden Rule Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Golden Rule Insurance is extracted from issues that customers have reported to GetHuman.
This is Golden Rule Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Golden Rule Insurance agent. This phone number is Golden Rule Insurance's best phone number because 2,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-657-8205 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Golden Rule Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Golden Rule Insurance has 1 phone number. It's not always clear what is the best way to talk to Golden Rule Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Golden Rule Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Golden Rule Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.