Does Farm Bureau Financial Services offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-7pm, Sat 9am-1pm CST.The least busy day is Tuesday, and the most busy day is Thursday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.You can skip the hold time for free.
Farm Bureau Financial Services Customer Phone Numbers
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Farm Bureau Financial Services below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Farm Bureau Financial Services phone number to document the phone system.
Here is how our research team describes the way the Farm Bureau Financial Services phone system greets you: Thank you for calling the Farm Bureau Financial Services Customer Service Center for the following states: Arizona, Iowa, Kansas, Minnesota, Nebraska, New Mexico, South Dakota, and Utah. If you do not have coverage in one of these states, we will not be able to assist you. For quality service, this call may be monitored or recorded. Our menu options have changed, so please listen carefully. If you are a current Farm Bureau client/member, we invite you to visit our website at www.fbfs.com to review policy information, update recurring payment information, or to make a payment online. If you're calling to report a claim, please press 9. If you're calling to make a phone payment, please press 1. If you're calling about our tribology program or your tribology device, please press 2. For assistance with our website, please press 3. For all other inquiries, please press 4. For Spanish, please press 5.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4
Below are some clips we've found from Farm Bureau Financial Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling the Farm Bureau Financial Services customer service center for the following states, Arizona, Iowa, Kansas, Minnesota, Nebraska, New Mexico, South Dakota, and Utah.
If you do not have coverage in one of these states, we will not be able to assist you.
For quality of service, this call may be monitored or recorded.
Our menu options have changed, so please listen carefully.
If you are a current Farm Bureau client member, invite you to visit our website at w w w dot f b f s dot com to review policy information, update recurring payment information, or to make a payment online.
For Spanish, please press five.
If you are calling to report a claim, please press nine.
If you are calling to make a phone payment, please press one.
If you are calling about our Driveology program or your Driveology device, please press two."
Excerpt from a call with Farm Bureau Financial Services
Friday, March 29, 2024 5:19 PM
What are the hours and when should I call?
Farm Bureau Financial Services operates the call center for this 866-399-3237 phone number Mon-Fri 7am-7pm, Sat 9am-1pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Farm Bureau Financial Services call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Farm Bureau Financial Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Farm Bureau Financial Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Farm Bureau Financial Services is Tuesday.The most busy day to call is Thursday.Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call Farm Bureau Financial Services
In summation, the best day to call Farm Bureau Financial Services is Tuesday.In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this Farm Bureau Financial Services number, but it is also the day with the shortest hold times.
More Farm Bureau Financial Services Customer Service Contacts
There are of course other ways to contact Farm Bureau Financial Services customer service besides the phone. Below we list the best ones, by medium.
Farm Bureau Financial Services Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Farm Bureau Financial Services customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Farm Bureau Financial Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Farm Bureau Financial Services agent. This phone number is Farm Bureau Financial Services's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-399-3237 include and other customer service issues. Rather than trying to call Farm Bureau Financial Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Farm Bureau Financial Services has 2 phone numbers. It's not always clear what is the best way to talk to Farm Bureau Financial Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Farm Bureau Financial Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Farm Bureau Financial Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.