A:Chattem does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Chattem starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Chattem offer 24 hour customer service?
A:Not by phone.But you can contact Chattem 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Chattem Customer Service
There are other ways to contact Chattem customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Chattem customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Chattem?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Chattem, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
No, Chattem products are primarily available in the United States and are not widely distributed internationally. Chattem is a subsidiary of Sanofi, a global pharmaceutical company, but their products are mainly focused on the U.S. market. However, some Chattem products may be available in select countries through authorized distributors or online retailers. It is recommended to check with local retailers or online platforms in your country to determine if specific Chattem products are available for purchase. Chattem continues to expand its product offerings and distribution, so availability may vary over time.
No, Chattem does not conduct any animal testing for its products. We are committed to the ethical treatment of animals and believe in producing safe and high-quality items through alternative testing methods that do not involve animals. Our dedication to animal welfare is demonstrated by our strict adherence to international regulations and standards that govern the safety and effectiveness of our products. We prioritize the use of in vitro testing, computer modeling, and clinical studies conducted on human volunteers to ensure the safety and efficacy of our products. Chattem's unwavering commitment to cruelty-free practices reflects our values and respect for animals in all aspects of our business.
Chattem offers a diverse range of innovative and trusted consumer healthcare products. Our extensive portfolio includes reputable brands like Allegra, Gold Bond, Icy Hot, ACT, and Cortizone-10, catering to various health and wellness needs. For allergy relief, we offer Allegra, a non-drowsy antihistamine, providing effective long-lasting relief from indoor and outdoor allergies. With Gold Bond, we provide a wide array of products like lotions and powders, designed to soothe and protect the skin. For pain relief, our Icy Hot line offers patches, creams, and balms, providing fast-acting relief from muscle aches and joint pain. ACT provides a range of mouthwashes and rinses, promoting healthy oral hygiene. Lastly, our Cortizone-10 products offer effective relief from itching, rashes, and minor skin irritations. Chattem is committed to providing high-quality, dependable solutions for your everyday healthcare needs.
Click the link above to get answers to just about any Chattem customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Chattem issue
Conclusion and closing notes
You came here to see Chattem's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Chattem agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Chattem anyways and help you with your issue. Over the last 18 months, 1,158 customers like you have come in search of a phone number for Chattem and helped us confirm they don't have one. Common reasons that people try to call Chattem customer support department include and other customer service issues. Rather than trying to call Chattem first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Chattem doesn't have any phone numbers. It's not always clear what is the best way to talk to Chattem representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Chattem Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Chattem, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Chattem customers like yourself.
GetHuman does not provide call center services or customer support operations for Chattem. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Chattem. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.