Breyers Ice Cream Customer Service

Phone Number & Contact Info

Breyers Ice Cream's Best Phone Number

800-931-2826
Toll-free·Calls Customer Service·Most popular Breyers Ice Cream number
Free tools for easier calling
Q:

How do I talk to a live human at Breyers Ice Cream?

A:Just wait. Our free phone can also navigate phone menus to get a live human at Breyers Ice Cream for you.
Q:

Does Breyers Ice Cream offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Thursday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Thursday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Breyers Ice Cream below.

Let us call and talk to Breyers Ice Cream for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Breyers Ice Cream phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait
Below are some clips we've found from Breyers Ice Cream's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Briars. We look forward to chatting with you. Your call will be recorded and may be monitored quality purposes. For more information on our privacy policy, visit w w w dot Unilever notices dot com or speak to a team member. We value your feedback as we continue to improve the experience for all our customers."
Excerpt from a call with Breyers Ice Cream
Tuesday, October 8, 2024 5:12 PM

What are the hours and when should I call?

Breyers Ice Cream operates the call center for this 800-931-2826 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 129 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Breyers Ice Cream call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Breyers Ice Cream phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Breyers Ice Cream staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Breyers Ice Cream is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 129 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Breyers Ice Cream

In summation, the best day to call Breyers Ice Cream is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Breyers Ice Cream number, but it is also the day with the shortest hold times.

Why Customers Call Breyers Ice Cream

If you have time to do a bit of reading before you call Breyers Ice Cream, we recommend you read over some of our problem-specific articles.

Are Breyers Ice Cream containers recyclable?

Yes, Breyers Ice Cream containers are recyclable. We are committed to being environmentally friendly and encourage our customers to recycle our packaging. Our containers are made from materials that can be recycled, such as cardboard and plastic. To recycle our cardboard containers, simply flatten the box and place it in your recycling bin. Our plastic containers can be recycled through local recycling programs that accept plastic materials. We also recommend checking with your local municipality to ensure they accept our specific packaging. By recycling our containers, you can contribute to reducing waste and preserving the environment.

Are Breyers Ice Cream products gluten-free?

Yes, Breyers Ice Cream offers a range of gluten-free products. We understand the importance of catering to customers with dietary restrictions and have carefully developed a variety of ice cream flavors that are free from gluten. These products are made using specific production processes, rigorous ingredient selection, and regular testing to ensure gluten-free integrity. You can confidently enjoy our gluten-free options without worrying about cross-contamination. To make it easier for our customers, we clearly label each gluten-free product so that you can quickly identify them on the shelves. Check our packaging or visit our website for a complete list of our gluten-free ice cream flavors, ensuring a safe and delicious treat for those with gluten sensitivities.

What is the shelf life of Breyers Ice Cream?

The shelf life of Breyers Ice Cream is typically around 2 years from the manufacturing date. However, for the best quality and taste, we recommend consuming it within 6 months of purchase. To ensure the freshness and enjoyment of our ice cream, we suggest storing it in a freezer set at 0°F (-18°C) or below. Proper storage helps maintain the desired texture and flavor. Always check the "best by" date on the packaging for more specific information. At Breyers, we prioritize quality and strive to deliver a delightful frozen treat that can be enjoyed for a reasonable period while retaining its optimal taste and consistency.

Top Breyers Ice Cream customer service problems

Click the link above to get answers to just about any Breyers Ice Cream customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Breyers Ice Cream, and their purpose. Are any of these similar to the reason you are trying to call?
Product quality complaint: "But it's solid ice. Is that what you usually sell?"
- From a call lasting 3m 44s , Oct 8, 2024 5:12 PM
Information about why customers call Breyers Ice Cream is extracted from issues that customers have reported to GetHuman.
Breyers Ice Cream issues reported to GetHuman

Conclusion and closing notes

This is Breyers Ice Cream's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Breyers Ice Cream agent. This phone number is Breyers Ice Cream's best phone number because 774 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-931-2826 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Breyers Ice Cream first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Breyers Ice Cream has 1 phone number. It's not always clear what is the best way to talk to Breyers Ice Cream representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Breyers Ice Cream. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Breyers Ice Cream. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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