A:Calling this Blue Mercury number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Blue Mercury for you.
Q:
Does Blue Mercury offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-6pm EST.The least busy day is Friday, and the most busy day is Thursday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Blue Mercury below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Blue Mercury phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Blue Mercury number should go right to a real human being
In fact, much of this information on this page is superfluous because this Blue Mercury phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Blue Mercury operates the call center for this 800-355-6000 phone number Mon-Fri 9am-6pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Blue Mercury call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Blue Mercury phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Blue Mercury staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Blue Mercury is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Blue Mercury is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Blue Mercury number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Blue Mercury
If you have time to do a bit of reading before you call Blue Mercury, we recommend you read over some of our problem-specific articles.
Blue Mercury is a renowned beauty retailer founded in 1999, offering a curated selection of high-quality beauty, skincare, and wellness products. We pride ourselves on providing a seamless shopping experience both online and in our physical stores. Blue Mercury is not just a one-stop shop for luxury beauty brands; we also offer expert advice from our knowledgeable beauty experts known as Beauty Advisors. These professionals are committed to helping customers find the best products for their specific needs. Blue Mercury's extensive product range includes makeup, haircare, fragrance, and skincare items from top brands, along with our own line of beauty products. Whether you seek innovative skincare solutions, the latest makeup trends, or personalized beauty recommendations, Blue Mercury is dedicated to fulfilling all your beauty desires.
Blue Mercury stores are conveniently located in various cities across the United States. Our stores can be found in upscale shopping centers and neighborhoods, making it easy for customers to access our exceptional beauty and wellness products. Visit our website to discover a comprehensive store locator, providing details and addresses of all our locations. Whether you're in New York City, Los Angeles, Chicago, or other major metropolitan areas, you will find a Blue Mercury store nearby. Additionally, we also offer an online shopping platform, allowing customers to conveniently shop from the comfort of their homes. With our widespread presence and commitment to providing a unique beauty shopping experience, Blue Mercury ensures that everyone can access their favorite brands and discover new ones.
Click the link above to get answers to just about any Blue Mercury customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Blue Mercury's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Mercury agent. This phone number is Blue Mercury's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-355-6000 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Blue Mercury first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Blue Mercury has 1 phone number. It's not always clear what is the best way to talk to Blue Mercury representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Blue Mercury. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Blue Mercury. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.