Does Betty Crocker offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7:30am-5:30pm CST.The least busy day is Tuesday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Betty Crocker below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Betty Crocker phone number to document the phone system.
Here is how our research team describes the way the Betty Crocker phone system greets you: For General Mills product questions, press 1. For product complaints, press 2. For product suggestions, press 3. If you want to tell us how much you love your General Mills product, press 4.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-4.
Below are some clips we've found from Betty Crocker's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling General Mills consumer care.
For more than a hundred and fifty years, we've made food with passion, having fun, and staying true to our values along the way.
Listen carefully as our menu options have changed.
Please help us direct your call to a representative specifically trained to assist you.
Your call will be recorded for quality purposes.
If you are calling regarding a question about a General Mills product, press one.
If you are calling regarding a complaint about a General Mills product, press two.
The following are options in regard to a question about your General Mills product."
Excerpt from a call with Betty Crocker
Wednesday, January 17, 2024 8:36 PM
The first phone menu
"Thank you for calling General Mills consumer care.
For more than a hundred and fifty years, we've made food with passion, having fun, and staying true to our values along the way.
Listen carefully as our menu options have changed.
Please help us direct your call to a representative's specifically trained to assist you.
Your call will be recorded for quality purposes.
If you are calling regarding a question about a General Mills product, press one.
If you are calling regarding a complaint about a General Mills product, press two."
Excerpt from a call with Betty Crocker
Monday, February 12, 2024 9:35 PM
After you press 1
"The following are options in regard to a question about your General Mills product.
If you have questions related to allergens, ingredients, or nutrition, press one.
If you have questions related to storage, shelf life, or expiration, press two."
Excerpt from a call with Betty Crocker
Wednesday, January 17, 2024 8:36 PM
What are the hours and when should I call?
Betty Crocker operates the call center for this 800-446-1898 phone number Mon-Fri 7:30am-5:30pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 56 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Betty Crocker call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Betty Crocker phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Betty Crocker staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Betty Crocker is Tuesday.The most busy day to call is Monday, which averages 250% more phone calls by comparison.Again, this is based on a sample of 56 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Quietest
Wed
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Betty Crocker is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Betty Crocker staffs the call center well on Tuesday.
Why Customers Call Betty Crocker
If you have time to do a bit of reading before you call Betty Crocker, we recommend you read over some of our problem-specific articles.
Yes, Betty Crocker offers a range of kosher products to cater to individuals following kosher dietary requirements. We understand the importance of meeting diverse dietary needs, and therefore, many of our products are certified as kosher. The kosher certification ensures that our products meet the strict guidelines and standards set by Jewish dietary laws. Look for the kosher symbol on our packaging, such as the OU symbol, which signifies our compliance with kosher regulations. Whether you're seeking cake mixes, frostings, or other baking essentials, Betty Crocker provides a wide selection of kosher options to accommodate your culinary preferences. Rest assured, we strive to make our products suitable for a variety of dietary preferences and restrictions, including kosher.
No, Betty Crocker products are not gluten-free. Most of Betty Crocker's products contain ingredients that are derived from wheat, barley, rye, or oats, which contain gluten. However, Betty Crocker recognizes the importance of catering to individuals with dietary restrictions and offers a selection of gluten-free alternatives. These specifically labeled gluten-free products are designed for those who are gluten intolerant or have celiac disease. Betty Crocker's gluten-free range includes a variety of baking mixes like cakes, brownies, and cookies, as well as frostings and dessert bars. These options give gluten-sensitive individuals the chance to indulge in delicious baked goods while keeping their dietary needs in mind.
Yes, Betty Crocker offers a range of products suitable for vegetarians/vegans. While some of our products contain animal-derived ingredients, we have a variety of vegetarian and vegan options available. Our vegetarian products exclude meat, poultry, and seafood ingredients, making them suitable for vegetarians. Additionally, our vegan products are free from any animal-derived substances, including dairy, eggs, and honey. We understand the importance of catering to different dietary preferences, and our range includes vegetarian- and vegan-friendly cake mixes, frostings, brownie mixes, and cookie mixes, ensuring there are plenty of options for those following a plant-based lifestyle. Please refer to the packaging or our website for specific product details and ingredient listings.
Click the link above to get answers to just about any Betty Crocker customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Betty Crocker, and their purpose. Are any of these similar to the reason you are trying to call?
Modify cookie mix: "I wanted to know what I need to add to the cookie dough mix so that I could roll the dough out and make cutout cookies."
- From a call lasting 14m 20s , Oct 30, 2024 4:37 PM
Ingredient composition inquiry: "I wanted to know if it's a animal fat or a plant fat."
- From a call lasting 10m 1s , Aug 19, 2024 10:06 PM
Product quality complaint: "I purchased your Betty Crocker Gratin potato mix, but it didn't taste the same and seemed to have the wrong color and insufficient cheese."
- From a call lasting 6m 24s , Feb 12, 2024 9:35 PM
Requesting replacement cookbook: "I lost my Betty Crocker cookbook in Hurricane Harvey and I'm looking to recover a similar one from 1982."
- From a call lasting 4m 35s , Jan 17, 2024 8:36 PM
Information about why customers call Betty Crocker is extracted from issues that customers have reported to GetHuman.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Betty Crocker provides this option.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Betty Crocker customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Betty Crocker's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Betty Crocker agent. This phone number is Betty Crocker's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-446-1898 include Where to buy, Complaint, Safety concern, Returns, Product information and other customer service issues. Rather than trying to call Betty Crocker first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Betty Crocker has 1 phone number. It's not always clear what is the best way to talk to Betty Crocker representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Betty Crocker. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Betty Crocker. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.