A:For help from Aviva Life & Annuity Company of New York
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Thu 8am-5pm CST.The least busy day is Sunday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Aviva Customer Service?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Monday.
This is the #1 most popular Aviva phone number out of 3. Click above to go back to the main customer service number and other contact information, including Aviva email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Aviva phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For help from Aviva Life & Annuity Company of New York
What are the hours and when should I call?
Aviva operates the call center for this 800-252-4467 phone number Mon-Thu 8am-5pm CST. The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 640 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Aviva phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Aviva staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Aviva is Sunday.The most busy day to call Aviva is Monday. Again, this is based on a sample of 640 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Aviva is Friday.