Calling Avis was fairly simple, as I was able to get connected with a representative in a matter of minutes. When I dialed, I was asked if I was calling about an existing reservation or to make a new reservation, and I said that I wanted to make a new reservation.
At that point, I was sent forward to the next step in the automated system. Before connecting me to a representative, the system asked me to provide my Avis loyalty number. I said I didn't have one, and the system then connected me to a representative. I was asked for my name, and after providing it, I said that I wanted to check prices for cars in Philadelphia in September.
She asked me what location I would like to rent from, and I told her Philadelphia International Airport. She then asked what days I wanted to rent, and I said I was looking at the 16th through 20th of September and would pick up and return the car at noon on both days.
She thanked me for providing that information and said that she could quote me on both a pay now or pay later option. Before she did, she told me that SUVs were on special at the Philadelphia Airport and said she'd quote those to me. I said I didn't need an SUV and would prefer to drive a full-size, and she said she'd quote me both.
She then informed me that the SUV would cost $95 per day, while the full-size would cost $113 per day. I expressed surprise that the SUV was cheaper, and she said that was simply how it was at Philadelphia locations. I thanked her for the information and ended the call.
Based on this, I would use this number again. The service was efficient and gave me all the information I needed.