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iGo.com Customer FAQ

Top Answers & How-to Guides

What is iGo.com's Phone Number?

The question we are asked most often is about how to talk to iGo.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent iGo.com Customer Questions

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Booking and Reservations

Can I change or cancel my flight reservation?

Flight changes and cancellations at iGo.com depend on the airline and ticket type. Policies vary, with fees potentially...
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What is the check-in process for flights booked on iGo.com?

The check-in process for flights booked via iGo.com adheres to standard airline procedures. Passengers receive a confirmation...
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What is the policy for unaccompanied minors traveling with iGo.com?

iGo.com has specific guidelines for unaccompanied minors, focusing on their safety during travel. Parents must provide...
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Can I book a multi-city itinerary through iGo.com?

Yes, iGo.com allows users to book multi-city itineraries, enabling custom travel plans with multiple destinations. The site...
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Baggage and Fees

What is the baggage policy for iGo.com?

The baggage guidelines on iGo.com depend on the airline chosen. Each airline sets its own limits regarding the number, size,...
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Are there additional fees for selecting a seat on iGo.com?

Selecting a seat through iGo.com may involve extra costs that vary by airline and fare type. Policies differ, with some...
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What happens if my flight is canceled or significantly delayed?

When a flight is canceled or delayed, options vary based on airline policies and regulations. Airlines usually offer rebooking...
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Payments and Refunds

What payment methods are accepted on iGo.com?

iGo.com generally accepts multiple payment options, including major credit cards like Visa, MasterCard, American Express,...
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What is the iGo.com refund policy?

iGo.com has a structured refund policy outlining how customers can obtain refunds for various services and products. Refund...
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Frequent Flyer and Promotions

Can I earn frequent flyer miles with iGo.com?

iGo.com does not directly offer frequent flyer miles; it is a travel booking platform. However, you may earn miles through...
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Are there any discounts or promotions available on iGo.com?

iGo.com regularly features a variety of discounts and promotions, which may change seasonally or with special events. It is...
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Travel Insurance and Notifications

Does iGo.com offer travel insurance?

iGo.com does not primarily sell travel insurance directly but may provide links to third-party insurance options. Travelers...
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How can I get notifications about flight changes or delays?

To receive updates about flight changes or delays, users can register for notifications via their airline's site or app by...
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Pets and Accessibility

Are there any restrictions for traveling with pets on iGo.com?

iGo.com has specific pet travel guidelines that vary based on the type of service or accommodation. Many hotels allow pets with...
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Is there a mobile app for managing my bookings on iGo.com?

Currently, iGo.com does not have a specific mobile app for bookings. Users can manage their reservations through the...
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