ebus Customer FAQ
Top Answers & How-to Guides
What is ebus's Phone Number?
The question we are asked most often is about how to talk to ebus customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How do I create an account?
To create an account on our ebus platform, simply click on the "Sign Up" or "Create Account" button on the homepage. You will be prompted...
Is there onboard Wi-Fi available?
Yes, all our e-buses are equipped with onboard Wi-Fi for the convenience of our passengers. We understand the importance of staying...
Ask any question you have about ebus customer service, get an answer now.
Account Creation
How do I create an account?
To create an account on our ebus platform, simply click on the "Sign Up" or "Create Account" button on the homepage. You will be prompted...
About ebus
What is ebus?
Ebus stands for electronic business and refers to conducting business activities online using electronic devices and the internet....
Refunds and Cancellations
Pets Policy
Can I bring pets onboard?
EBus welcomes pets on board as long as they meet certain guidelines. Small pets, such as cats and dogs, are allowed, but they must...
Baggage Allowance
What is the baggage allowance?
The baggage allowance for ebus depends on the type of ticket you have purchased. For Economy class, each passenger is allowed to bring...
Onboard Amenities
Is there onboard Wi-Fi available?
Yes, all our e-buses are equipped with onboard Wi-Fi for the convenience of our passengers. We understand the importance of staying...
Help me with my ebus customer service issue
Ask any question you have about ebus customer service. We will do our best to get you answers right away.
We look to the ebus issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
ebus issues reported to GetHuman