Do you offer refunds for cancelled trips?

Yes, we do offer refunds for cancelled trips. At ebus, we understand that plans change and unexpected events may arise. If you need to cancel your trip, we have a cancellation policy in place that allows for a refund. However, the refund amount may vary depending on the time of cancellation. If you cancel within 48 hours of the departure time, a cancellation fee may apply. It is always best to cancel your trip as early as possible to maximize the refund. To initiate the cancellation and refund process, please contact our customer service team either by phone or email, and provide them with your booking details. Our team will be happy to assist you further and ensure a smooth refund process.