easyHotel Customer FAQ

I'm sorry to hear that you're experiencing problems with our booking process. Sometimes, glitches can occur due to browser issues, so it may help to clear your browser cache and ensure it's updated to the latest version. If you've tried these steps I suggest using a different device to book, in case the issue is device-specific. It's also possible that the booking process has been temporarily interrupted due to high demand. If the issue persists, we recommend waiting a bit and then trying again. Please note that rooms are subject to availability and your room isn't reserved until the booking has been completed and confirmed.