In a nutshell: Did you make a mistake with your Zazzle order? Note that you can no longer modify it once it's been finalized or confirmed. However, you're free to cancel the order and resubmit it. You can only cancel an order in the "pending status," though, which means it hasn't been sent to the production stream yet. Otherwise, you can no longer cancel the order. If you wish to cancel a Zazzle order, we have the detailed instructions below, including what to do if you entered the incorrect delivery address.
Did you make a mistake with your Zazzle order? Note that you can no longer modify it once it's been finalized or confirmed. However, you're free to cancel the order and resubmit it. You can only cancel an order in the "pending status," though, which means it hasn't been sent to the production stream yet. Otherwise, you can no longer cancel the order. If you wish to cancel a Zazzle order, we have the detailed instructions below, including what to do if you entered the incorrect delivery address.
Enter the email address associated with your Zazzle account and click Continue. You can also sign in with Google, Facebook, and Apple.
Find the order you wish to cancel, then click View Order Status to see whether it can still be cancelled.
Confirm the cancellation and follow the prompts to complete it. After cancellation, Zazzle also notifies you via email that the order has been successfully cancelled. If you don't see this in your email, check your spam folder.
If you're using a mobile device, the process is the same. Open the app and go to My Orders. Then, tap View Order Status to check whether it's still possible to cancel the order. Click 'Cancel Your Order', and then follow the on-screen prompts to complete the cancellation. Wait for the email confirmation to ensure the order has indeed been cancelled.
When you're cancelling the order to change the delivery address, but the cancellation option is no longer available, it's best to reach out to customer support. Provide your order number and the correct address, and the support team will make sure the address is updated before the item is shipped.
Planning to reorder the same item and change its quantity or delivery address? You can always reorder the same item anytime. To reorder, follow the instructions below.
Click the product you wish to reorder or click Edit This Design to modify it. Once you're done, proceed to checkout. Before you complete the checkout process, ensure that you order the right item, the quantity is correct, and there are no mistakes in the delivery address.
Zazzle allows customers to order a variety of products, including artisan gifts, wedding items, and clothing. The order process is quick, and users can still cancel pending orders. To cancel and reorder, follow the instructions above. Zazzle also offers support to its users, so if you have questions or concerns, feel free to use the chat button on the website. You can speak with a virtual assistant or request to be connected with a human. If you still have further questions, do not hesitate to get in touch with their Customer Support via phone.
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