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YouSendIt.com Customer FAQ

Top Answers & How-to Guides

What is YouSendIt.com's Phone Number?

The question we are asked most often is about how to talk to YouSendIt.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I cancel or stop a file upload in progress?

Yes, you can cancel or stop a file upload in progress on YouSendIt.com. If you realize that you have selected the wrong file or want...
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File Types

What file types can I send through YouSendIt?

YouSendIt.com supports a wide range of file types, allowing users to securely send various digital assets. Supported file types include...
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File Size Limit

Is there a maximum file size limit for uploads?

Yes, there is a maximum file size limit for uploads on YouSendIt.com. Currently, the maximum file size limit is 100GB for all paid...
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Multi Recipients

Can I send files to multiple recipients at once?

Yes, you can send files to multiple recipients at once using YouSendIt.com. Our platform allows you to easily and efficiently share...
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File Availability

How long will my files be available for download?

Your files will be available for download for a duration of 7 days. After you upload your files to YouSendIt.com, they will remain...
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Password Protection

Can I password-protect the files I send?

Yes, you can password-protect the files you send through YouSendIt.com. We understand the importance of maintaining confidentiality...
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Mobile App

Is there a mobile app available for YouSendIt?

Yes, there is a mobile app available for YouSendIt. The YouSendIt mobile app enables users to easily and securely share files and collaborate...
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International Sending

Can I send files internationally with YouSendIt?

Yes, YouSendIt allows users to send files internationally. Whether you need to share documents, presentations, or images, YouSendIt...
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Delivery Failure

What happens if my recipient doesn't receive the download link?

If your recipient is unable to receive the download link from YouSendIt.com, there are a few steps you can take. First, ensure that...
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Data Security

Is my data secure when using YouSendIt?

Yes, your data is secure when using YouSendIt. We prioritize the security of your files by implementing various measures. Firstly,...
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Cancel Upload

Can I cancel or stop a file upload in progress?

Yes, you can cancel or stop a file upload in progress on YouSendIt.com. If you realize that you have selected the wrong file or want...
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