Wix.com Customer FAQ

Websites created on Wix may have difficulties being accessed in China due to government regulations and restrictions on certain web services. You might want to consider using solutions like a Content Delivery Network (CDN) that is compatible with access in China.

If you're being billed but don't have a website, you might have an active premium plan, domain, or another service associated with your account. You can check your subscriptions and payment history in your Wix account's billing section. If you still need further assistance, there is a link to the most up-to-date contact information right here on this page that you're viewing.

To forward your Wix emails to your Gmail account, you should first check your username, which is usually your email address. If you can't remember, try visiting the login page and look for a "Forgot Username" or similar option. Once you have your username details, navigate to the email settings (often under 'Account Settings' or similar) and establish forwarding rules to your Gmail. If you're not receiving Wix emails, check your spam or junk folder and, if needed, add Wix to your email provider's whitelist to make sure emails aren't blocked. Note: If you're trying to forward Wix automated emails, this may not be possible due to email service provider policies.

You can easily delete a tab on your Wix.com site by following these steps. First, open your Wix Editor and navigate to the "Menus & Pages" section on the left side of the screen. This will open your site menu. Roll your cursor over the page you want to delete. A '...' symbol will appear on the right side of the page name. Click this symbol and an options menu will open. From this options menu, you can select 'Delete'. Please remember, once a page is deleted, it cannot be restored. So, ensure you want to delete the tab before you proceed.

To forward your GoDaddy domain to your Wix website without it showing as unsecure, you need to ensure a valid SSL certificate is installed on your Wix site. Wix automatically provides free SSL certificates for websites built on its platform. Enable this from your Wix dashboard by going to Settings, then select the 'Security' section and turn on 'SSL Certificate'. When you forward your GoDaddy domain, make sure to include the 'https://' prefix in the forwarding URL to make sure your users are taken to the secure version of your site.