Wix.com Customer FAQ

To receive live visitor notifications on your iPhone, first ensure that you have the Wix Owner app downloaded and installed on your device. Once installed, log in to your Wix account, then navigate to the app's settings and enable visitor notifications. Make sure that you grant the app permission to send notifications. This way, you’ll be alerted when visitors are browsing your website in real time.

To change the nameservers for a domain purchased through Wix, log in to your Wix account. Go to the "Domains" section, select the domain you wish to modify, and click on "DNS." You will find the option to change the nameservers there. Enter the new nameserver information and save your changes. It may take some time for the changes to propagate across the internet.

Websites created on Wix may have difficulties being accessed in China due to government regulations and restrictions on certain web services. You might want to consider using solutions like a Content Delivery Network (CDN) that is compatible with access in China.

If you're being billed but don't have a website, you might have an active premium plan, domain, or another service associated with your account. You can check your subscriptions and payment history in your Wix account's billing section. If you still need further assistance, there is a link to the most up-to-date contact information right here on this page that you're viewing.

To forward your Wix emails to your Gmail account, you should first check your username, which is usually your email address. If you can't remember, try visiting the login page and look for a "Forgot Username" or similar option. Once you have your username details, navigate to the email settings (often under 'Account Settings' or similar) and establish forwarding rules to your Gmail. If you're not receiving Wix emails, check your spam or junk folder and, if needed, add Wix to your email provider's whitelist to make sure emails aren't blocked. Note: If you're trying to forward Wix automated emails, this may not be possible due to email service provider policies.