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Wine.com Customer FAQ

Top Answers & How-to Guides

What is Wine.com's Phone Number?

The question we are asked most often is about how to talk to Wine.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods do you accept?

We accept various payment methods to provide convenient options for our customers. At Wine.com, you can pay for your purchases using...
Ask any question you have about Wine.com customer service, get an answer now.
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Order Tracking

How can I track my order?

You can track your order by logging into your Wine.com account and selecting the "Order History" section. From there, you can view...
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Product Information

What types of wines does Wine.com sell?

Wine.com offers a wide range of wines from various regions across the globe. Our extensive collection includes red wines, such as Cabernet...
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Shipping

Do you offer international shipping?

Yes, Wine.com offers international shipping. We understand that wine enthusiasts around the world would like to experience a wide variety...
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Are there any restrictions on shipping alcohol?

Yes, there are restrictions on shipping alcohol. The shipment of alcoholic beverages is subject to state laws and regulations, which...
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Return Policy

What is your return policy for wine?

Our return policy for wine is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you...
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Order Management

Can I cancel an order after it has been placed?

Yes, you can cancel an order after it has been placed on Wine.com. However, there are certain conditions that must be met. If your...
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Promotions

Are there any discounts or promotions available?

Yes, Wine.com offers various discounts and promotions to provide customers with great value on their purchases. They frequently have...
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Subscription Service

Do you have a wine club or subscription service?

Yes, we offer a wine club membership and subscription service at Wine.com. Our wine club membership allows you to discover and enjoy...
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Wine Recommendations

What are some popular wine regions or varieties?

There are several popular wine regions and varieties that wine enthusiasts should explore. In terms of regions, Napa Valley in California...
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Payment Methods

What payment methods do you accept?

We accept various payment methods to provide convenient options for our customers. At Wine.com, you can pay for your purchases using...
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Help me with my Wine.com customer service issue

Ask any question you have about Wine.com customer service. We will do our best to get you answers right away.
We look to the Wine.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Wine.com issues reported to GetHuman
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