WellPoint Customer FAQ

To speak to a live person at WellPoint, it's typically a matter of navigating through the automated phone system. The exact process may vary depending on the specific department you need to contact like customer service, tech support, or billing. It usually involves calling their main phone number, listening to the automated messages, and choosing the appropriate options to reach a live operator. If you're not prompted with fitting options, frequently pressing '0' or asking for an 'operator' can sometimes get you transferred to a live person. Please keep in mind that there may be wait times depending on the volume of calls the company is handling at that time.