If you bought something from WalletGear and need to return it, you should be able to get a full refund, less shipping costs, as long as you make the return within 60 days of the date of purchase. To make the return, you simply have to mail the item back to WalletGear, along with the packing slip. You should receive your refund within about three weeks of making the return.
WalletGear not only sells a wide variety of wallets, but it also sells credit card holders, wallet inserts, and other related items. If you recently purchased something from WalletGear and want to return it, this article will teach you what you need to know about WalletGear's return and refund policy.
If you return an item to WalletGear for any reason within 60 days of purchase, you will receive a full refund for it. Items that arrive after 60 days from the date of purchase will not be eligible for refunds under any circumstances.
While you will receive a full refund for the cost of the item, you will not receive a refund for the shipping charges unless WalletGear is at fault for the error leading to the return. You will also have to pay the shipping costs for the item you are returning. If you had the item shipped internationally, you will not receive a refund of shipping charges under any circumstances.
Your refund will be made to the same method of payment you used to make the purchase. You will receive your refund no later than three weeks after you ship it back to WalletGear. Frequently, it should be much less than that, though. Please note that your card issuer's policies may further delay your refund by a few business days.
If your WalletGear purchase was returned to WalletGear because you entered an incomplete or incorrect address when you made the purchase, you will have to pay additional shipping charges to have the item sent to you again.
To return an item that you purchased to WalletGear, simply pack up your item together with everything that it came with and mail it to this address:
WalletGear
3831 Pelham Road
Carmel, IN 46074
Include the packing slip you received with your order in the package. If you no longer have the packing slip, for some reason, include a piece of paper with your order number written on it. After receiving your return, WalletGear will send you a return confirmation email.
If you accidentally shipped the wrong item back to WalletGear, you may not be able to get it sent back to you. According to WalletGear's policies, it is under no obligation to rectify such a mistake on your part. However, it will generally try to contact you about the issue and return the item once you have paid a processing fee.
If you have any questions about your return, you can get help from WalletGear's customer service department. You can contact a customer service representative on the WalletGear help forum. There are no other online contact options and no customer service phone number.
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