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Vodacom Customer FAQ

Top Answers & How-to Guides

What is Vodacom's Phone Number?

The question we are asked most often is about how to talk to Vodacom customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the charges for international calls or SMS?

The charges for international calls and SMS with Vodacom vary depending on the destination and the plan you have. Vodacom offers different...
Ask any question you have about Vodacom customer service, get an answer now.

Upgrades and Activation

How can I upgrade my phone?

To upgrade your phone with Vodacom, you have a few options to choose from. You can visit a Vodacom store near you to speak with a representative...

How do I activate international roaming?

To activate international roaming with Vodacom, you can do it through the My Vodacom app or by contacting customer service. Make sure...

About Vodacom

What is Vodacom?

Vodacom is a leading telecommunications company operating primarily in South Africa. It is a mobile network provider that offers a...

Services Offered

What services does Vodacom offer?

Vodacom offers a wide range of services to cater to various communication needs. Our services include mobile voice calling, allowing...

Prepaid Plans

What are the available prepaid plans and their prices?

Vodacom offers a range of prepaid plans to suit different needs and budgets. The available options include Daily, Weekly, and Monthly...

Coverage Area

What is Vodacom's coverage area?

Vodacom's coverage area is extensive and covers the majority of South Africa. As the leading telecommunications provider in the country,...

International Charges

What are the charges for international calls or SMS?

The charges for international calls and SMS with Vodacom vary depending on the destination and the plan you have. Vodacom offers different...

Help me with my Vodacom customer service issue

Ask any question you have about Vodacom customer service. We will do our best to get you answers right away.
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