How do I request a refund or exchange?

Requesting a refund or exchange from Vivid Imaging typically involves following their specific procedures outlined on their website. Customers are encouraged to review the terms and conditions associated with their purchases, as these documents usually provide detailed information regarding refunds and exchanges. Generally, customers should prepare relevant details about their order, such as the order number, date of purchase, and the reason for the refund or exchange. Vivid Imaging may have set timeframes within which refund or exchange requests must be made, so it is important for customers to initiate their requests promptly if they are dissatisfied with a product or service. In some cases, customers may need to return the product in its original condition. The website should also include instructions on how to return items and any necessary information to facilitate the process. For the most accurate and up-to-date details, customers should consider visiting the current web page dedicated to returns and exchanges, as it provides essential information and any specific forms that may be required to complete the process.