Updated May 3, 2024

Ventra Chicago Customer FAQ

Fare Payment

With Ventra Chicago, you can use different types of fare payment for a seamless commute. The accepted payment methods include contactless...

Yes, there is a fee associated with obtaining a Ventra card. The card itself costs $5, but upon activation, the full $5 becomes transit...

Yes, you can use Ventra on both buses and trains in Chicago. Ventra is the official fare payment system for the CTA (Chicago Transit...

No, you cannot transfer funds from one Ventra card to another. Ventra cards are non-transferable and funds cannot be moved between...

Ventra vending machines can be found at various locations throughout the city. They are strategically placed at CTA rail stations,...

For prompt assistance in resolving issues with your Ventra card, there are several options available. Firstly, you can visit any Ventra...

Ask any question you have about Ventra Chicago customer service. We will do our best to get you answers right away.

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Updated May 3, 2024