Uphold Customer FAQ

To move money from your Uphold USD account to a bank account listed on Uphold, you need to initiate a withdrawal. Select the USD wallet, choose the option to withdraw, then select the bank account to which you want to transfer funds. Follow the prompts to complete the transaction. Ensure that your bank account is properly linked and verified to avoid any issues during the process.

If you're unable to log in and need to change your phone number for account recovery, please use the link on this page for the most up-to-date contact information. This will direct you to support who can assist you with resetting your password and updating your phone number.

To change your phone number with Uphold, log into your account, go to the security settings or account settings, and look for the option to update your phone number. Follow the prompts to enter your new number and verify it, if required.

To update your address in your Uphold profile, log in to your account, navigate to the settings or profile section, and look for the option to edit your personal information. Enter your new address and save the changes.

Prices for precious metals on Uphold may differ from spot prices due to several factors, including market demand, liquidity, and the costs associated with trading and storage. These prices are influenced by real-time market conditions and user activity on the platform, which can lead to variations.