The question we are asked most often is about how to talk to Uphold customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Why is the precious metals price not reflecting the spot price?
Prices for precious metals on Uphold may differ from spot prices due to several factors, including market demand, liquidity, and the costs associated with trading and storage. These prices are influenced by real-time market conditions and user activity on the platform, which can lead to variations.
Asked Jul 14, 2025 4:45 PM
When updating phone number in Uphold account, I get an error message saying that the number is invalid
If you're receiving an error message stating that your phone number is invalid while updating it in your Uphold account, ensure that you are entering the number in the correct format, including the country code. Double-check for any typos and confirm that the number you are entering is active and functional. If the problem persists, consider attempting the update from a different device or browser.
Asked May 18, 2025 9:07 PM
Is my account w uphold in good standing; is it still active
To check if your Uphold account is in good standing and active, you can log in to your account. If there are any issues or restrictions, you will typically be notified within the platform.
Asked May 5, 2025 8:29 PM
Uphold Customer Service Contact Number
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Feb 16, 2025 12:55 AM
I need help updating my number so I could log back into my account with Uphold
We understand that updating your phone number is important for accessing your account. You can usually update your phone number in the account settings section of the Uphold app or website. Look for the security or profile settings to make this change. If you encounter issues, refer to the support options available to assist you further.
We look to the Uphold issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.