Uphold Customer Service Issues

I have initiated a criminal investigation against the individuals who compromised my Uphold account and withdrew approximately $[redacted] on 1/23/23. I have not received any communication from Uphold for a while now. Uphold mentioned they would contact me within a day or two, but I have not heard anything. I require Uphold's assistance to establish a new secure account with updated email, passwords, and overall security measures. Additionally, I need my funds transferred to this new, safer Uphold account. I am prepared to begin the process of setting up a more secure Uphold account promptly.

I purchased some Vechain on my account and attempted to send it to a wallet. However, I was informed that the tier 4 coin could not be sent. Upon reviewing the regulations they provided, it clearly states that a tier 4 coin can be bought, sold, held, or sent. I would like the approximately [redacted] Vechain that I bought to be credited back to my account. Uphold converted it to Ether to send it to my wallet, which was unnecessary. If their change caused the issue preventing it from going to my wallet, they are at fault. There was no warning regarding the inability to send the coin due to its tier level. I discovered this only after they claimed it was the reason. After learning what can be done with a tier 4 coin, there seems to be no valid explanation for it not reaching my wallet. I now request that the lost Vechain be reimbursed to my account.

Hello everyone, I am experiencing difficulty connecting my Brave Browser Account to Uphold on my Desktop. When I attempt to do so, I keep receiving an error message stating, "Even the best sites need maintenance... We are working on it, and we will be back online soon! If you need help, our friendly support team is here for you. To check our status, click here." Oddly enough, this issue does not occur on other devices, only on my Desktop. I am unsure why this problem persists specifically on my Desktop. Regards, Simon R.

I am extremely frustrated by the significant delays in receiving my payment from Venatage International. Last Thursday, I sent the payment to my wallet and provided the requested proof, but I have been waiting endlessly for the manual processing. I have repeatedly asked for a quicker resolution due to my urgent situation. The slow responses and constant apologies are not helpful. The lack of prompt assistance and the four-day wait times for replies are unacceptable. I urgently need my funds, and the poor customer service and delays are incredibly frustrating.

I recently got a new phone and had Google Authenticator set up on my old device, which worked fine. Now, when I try to access my funds without the Authenticator, I'm unable to do so. I re-downloaded the Authenticator app, but it's asking for a QR code or key that I no longer have access to because it was stored on my old phone that I no longer have. I'm in a situation where I want to use Uphold to purchase more items, but I'm hesitant to do so without being able to withdraw the funds already in my Uphold account.

I have been in contact with Chime and Iphold multiple times regarding the refund for money that was taken by an individual pretending to be an Amazon Customer Service Representative. I called them because I was wrongly charged for 8 months of subscription fees for 3 subscriptions without my authorization or account information. I received the phone number from Google on 4/16/22. Despite filing reports with BBB, DTC, FBI, and SSA in person, I have not received any responses or refunds. This situation has had a devastating impact on my life, leading to failed auto payments, canceled insurances, suspended job, and eviction. While they initially promised a refund, they have now flat out refused to help me.

Hello, my name is Jordan, and I am reaching out from the Dispute Department of First National Bank of Omaha. We have a cardholder who is questioning a transaction on their account that they are unfamiliar with. I kindly request further details regarding this charge. Could you please email me when it is convenient for you? Providing more information about the transaction will assist me in locating it within your records. Thank you.

I'm new to this platform and tried transferring $50 to my cold wallet successfully. Later, I bought $1,[redacted] to transfer, but my account got restricted from doing so again. No one else is involved, and I'm confused. Please assist me in lifting the restrictions so I can continue using it for my own purposes.

I've reached out for help several times already, but I am still unable to access my UpholdXRP account. I have made purchases through it in the past and would like to continue. However, I am having trouble logging in despite trying to change the password. Every time I try to sign in, it redirects me back without any progress. There was even a message stating that my email address is already in use, which is indeed correct. I am genuinely concerned that there might be some fraudulent activity going on. Your help in resolving this issue is greatly appreciated. Thank you.

I am experiencing withdrawal restrictions while using your software. Please advise on how to address this. Additionally, there was an issue with my face not matching, although it was accepted initially. I independently set up my account without third-party assistance. How can you assist me in withdrawing my funds? I believe there has been an error if you trust Al. It seems a decision was made after deducting fees from my money. Grateful for your help in resolving this matter.

I'm having trouble accessing my account after changing my password. Despite submitting my ID and a photo verification through the Google app, I'm still locked out. It's been a year since I last accessed it, and I'm frustrated with the process. I'm not tech-savvy, just an older individual needing to log in and possibly make some money. Please provide me with assistance that doesn't involve the Google Authenticator app or automated processes. I prefer speaking to a real person rather than dealing with robots or apps. Can someone help me get back into my account? My name is John yourek. Please reach out to me at [redacted] or through John's organic [redacted] Thank you.