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Universalgear.com Customer FAQ

Top Answers & How-to Guides

What is Universalgear.com's Phone Number?

The question we are asked most often is about how to talk to Universalgear.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Universalgear.com, visit the website and click on "Sign Up." Fill out the registration form with...

How do I unsubscribe from your newsletter?

To discontinue your subscription to the Universal Gear newsletter, look for an unsubscribe link at the bottom of their emails,...
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Recent Universalgear.com Customer Questions

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Account Management

How do I create an account?

To create an account on Universalgear.com, visit the website and click on "Sign Up." Fill out the registration form with...
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How do I unsubscribe from your newsletter?

To discontinue your subscription to the Universal Gear newsletter, look for an unsubscribe link at the bottom of their emails,...
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Ordering and Payments

How do I place an order?

To place an order on Universalgear.com, visit the site, browse products, and click on a desired item for details. After...
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What payment methods are accepted?

Universalgear.com accepts a range of payment methods, including major credit cards like Visa and MasterCard, as well as digital...
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How do I use a discount code during checkout?

To use a discount code at checkout on Universalgear.com, add your items to the cart, locate the discount code field, enter the...
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Order Tracking

How do I track my order?

To track an order from Universalgear.com, customers usually need the order confirmation email that includes a tracking number...
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Can I cancel or modify my order?

The ability to cancel or modify an order at Universalgear.com depends on its status. Orders not yet processed may allow...
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Shipping Information

Do you offer international shipping?

Universalgear.com does offer international shipping, enabling customers outside the US to purchase products. Shipping details,...
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What are your shipping options?

Universalgear.com provides various shipping options, including standard, expedited, and international shipping. Standard...
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Return and Exchange Policies

What is your return policy?

Universalgear.com has a return policy that allows returns on unused items in original condition within a specific timeframe....
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Do you have a size exchange policy?

Universalgear.com has a size exchange policy allowing exchanges within a specified period, usually thirty to ninety days, as...
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Gift Cards and Products

Do you offer gift cards?

Universalgear.com offers gift cards that allow recipients to choose their own items, ensuring a personalized gift experience....
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What is your sizing chart?

Universalgear.com provides a comprehensive sizing chart that assists customers in selecting the right sizes for their clothing,...
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Do you have a physical store location?

Universalgear.com functions mainly as an online retailer without a physical store location, providing a variety of apparel and...
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