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United Van Lines Customer FAQ

Top Answers & How-to Guides

What is United Van Lines's Phone Number?

The question we are asked most often is about how to talk to United Van Lines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Quotes and Estimates

How can I request a quote for my move?

To request a quote from United Van Lines, you can fill out an online quote form on their official website or contact local...

What factors affect the cost of a move?

The cost of a move with United Van Lines is influenced by several factors including distance, size and weight of belongings,...

Services Offered

What types of services does United Van Lines offer?

United Van Lines offers a diverse range of services for various moving needs, including residential and corporate relocations,...

Do you provide packing materials?

United Van Lines supplies a variety of packing materials like boxes and tape to aid in moving preparation. Customers may also...

Can United Van Lines assist with packing and unpacking?

United Van Lines provides packing and unpacking services that ensure items are safely handled during a move. Their experienced...

Do you offer storage solutions for my belongings during a move?

United Van Lines offers various storage solutions for customers needing to store their belongings during a move. Their secure,...

What does the moving process involve?

The moving process with United Van Lines includes several key steps, such as assessing customer needs, conducting an inventory...

Insurance and Payment

Are my belongings insured during the move?

When moving with United Van Lines, belongings are insured, but coverage specifics vary. There are two options: released value...

What payment options are accepted?

United Van Lines offers a range of payment methods, including credit cards, debit cards, cash, and possibly bank transfers,...

What are the cancellation and refund policies?

United Van Lines has distinct cancellation and refund policies that vary based on the service type and cancellation timing....

Tracking and Additional Charges

Can I track the progress of my move online?

Yes, customers can track their move online through United Van Lines by using a unique tracking number provided after...

What is the best time of year to move?

The ideal time to relocate is usually late spring to summer, specifically from May to September, due to favorable weather and...

Are there additional charges for things like stairs or long carry?

When moving with United Van Lines, extra fees might apply for logistical challenges such as stairs or long carries, as these...

Scheduling and Changes

How far in advance should I schedule my move?

For a move with United Van Lines, scheduling two to three months in advance is advisable, especially during busy summer...

Can I change my moving date after booking?

Yes, changing your moving date with United Van Lines is usually allowed, but it depends on availability and contract terms....

What should I do if I need to add or remove items from my move?

To add or remove items from a move with United Van Lines, you should review your original inventory and promptly inform the...
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