How Do I Cancel My United Airlines Flight and Get a Refund or Credit?

You can cancel your flight with United airlines subject to certain terms and conditions. you should read the airline's refund policy before initiating a refund request. United Airlines a has a very clear refund policy. The best way to request for a refund from the airline is to fill the refund form online. You can also contact United Airlines customer support for assistance.

How Do I Cancel My United Airlines Flight and Get a Refund or Credit?

Plans going array is common in life and it may necessitate a change in your travel plans with United Airlines. If you have to cancel a flight with United Airlines, you will be glad to know that they have a clear-cut cancellation and refund policy that makes it very easy to know what you are getting into.

United Airlines Refund Policy

United Airlines also has a 24-hour flexible booking policy. The policy gives you the leeway to change your ticket if you do so within 24 hours of booking and ticketing.

You have to have made the flight reservation a week or less before the flight's departure time. If so, you will not be charged any change fees including ticket cancellation and refund requests.

Basic Economy tickets are not eligible for changes within 24 hours of making the reservation. However, you can still receive a full refund of the ticket price if you cancelled the ticket within 24 hours and bought your ticket at least a week before the departure time.

Generally speaking, you can request a refund for any United Airline ticket or fare that allows refunds. You should ensure you note if a ticket or fare allows for refunds when booking your flight.

Most United Airline fares are not refundable and hence not eligible for refunds from the airline. On the other hand, your ticket value can be applied towards the price of a new ticket for a fee.

If you cancel your ticket., you will be subject to a cancellation fee that depends on the rules of the ticket you bought. You should know that a cancel of a ticket that qualifies for cancellation can be easily done from your ‘Manage Reservations' page.

Moreover, tickets are only valid one year from the date of ticket issuance.

The amount of your refund will depend on several factors. One of them is whether a ticket is partially travelled or is completely unused. A partially used ticket will be partially refunded based on the segments of the ticket used.

If there are any fees or surcharges associated with the ticket, they will only be refunded if applicable.

Refunds sent via credit card will be processed within seven business days of placing the refund request. All other types of refunds will be processed within 20 business days of the request.

The refund will be disbursed using the same method of payment you used to purchase the ticket.

Cancelling Your Ticket

To cancel your ticket and get a refund, you will have to fill the United Airlines refund form. Cancelling your ticket and requesting a refund involves the following process:

  1. Launch your web browser and open the United Airlines website.
  2. Hover your mouse over the ‘My Trips' tab near the top of the website homepage.
  3. Under ‘Manage My Trips' select ‘Request a Refund.'
  4. You will be directed to the refund policy page.
  5. Read the policies and scroll down until you see the ‘Request a Refund' button and click it.
  6. You will be redirected to the refund request form.
  7. Input your personal and contact information in the empty spaces.
  8. Every item you are requesting a refund for must be selected or manually entered. Therefore, you need to select each item for which you want to ask for a refund.
  9. You will then have to fill in the reason for your refund request in the empty dialog space. Attach any files that support your case.
  10. Provide the best email for which to contact you and then click ‘Submit.'

If you have any trouble cancelling your ticket or receiving a refund, contact United Airlines customer service as soon as possible.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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