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Union Bank Customer FAQ

Top Answers & How-to Guides

What is Union Bank's Phone Number?

The question we are asked most often is about how to talk to Union Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a new account?

To open a new account at Union Bank, one can visit the official website for comprehensive account information and a...

How do I set up direct deposit?

To set up direct deposit with Union Bank, gather your account number and the bank's routing number. Provide these details to...
Ask any question you have about Union Bank customer service, get an answer now.
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Recent Union Bank Customer Questions

I withdraw money from a POS machine, I was debited without a corresponding credit. And till now my money is yet to be reversed.

We're sorry to hear about your situation. Without specific transaction details and personal account information, we can't provide a specific solution. However, in general, there might be temporary delays in processing transactions. Usually, such issues are resolved within a few business days. If the problem persists, it would be prudent to speak to Union Bank's Customer Service Team immediately. They will be able to investigate the issue and take proper action to rectify the situation.
Asked Mar 29, 2024 11:35 PM

Help me with my Union Bank customer service issue

Account Opening and Setup

How do I open a new account?

To open a new account at Union Bank, one can visit the official website for comprehensive account information and a...
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How do I set up direct deposit?

To set up direct deposit with Union Bank, gather your account number and the bank's routing number. Provide these details to...
Read more

What types of accounts do you offer?

Union Bank provides a variety of accounts tailored to different financial needs, including personal checking, savings, money...
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What is the minimum balance requirement?

Union Bank has different minimum balance requirements based on account types, which may be needed to avoid fees or earn...
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How do I update my personal information with Union Bank?

Customers updating their personal information with Union Bank can do so via the online banking portal, by visiting a local...
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Loan and Financing

How can I apply for a loan?

To apply for a loan with Union Bank, one should start by exploring their various loan offerings, then gather necessary...
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What is the interest rate on savings accounts?

Union Bank's savings account interest rates can differ based on account type, balance, and market conditions. Online accounts...
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What is the process for overdraft protection at Union Bank?

Union Bank's overdraft protection allows customers to link accounts to avoid declined transactions when their balance is low....
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Card and Security

How do I report a lost or stolen card?

In the event of a lost or stolen card with Union Bank, customers should report it immediately. They can find a specific...
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Can I set up account alerts for my Union Bank account?

Yes, Union Bank provides account alerts to keep customers updated on their account activity, including notifications for...
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Branch Information

What are your branch locations and hours?

Union Bank has branches mainly in California and possibly other states, generally found in accessible areas. Customers can...
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What is Union Bank's policy on account inactivity?

Union Bank has guidelines for account inactivity designed to protect both the bank and customers. Accounts may be deemed...
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Digital and Online Services

Can I transfer funds between accounts online?

Union Bank allows customers to transfer funds between accounts online using their online banking. After logging in, users can...
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Do you offer mobile banking services?

Union Bank provides mobile banking services that enable account management through smartphones or tablets, including checking...
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What are the digital banking services offered by Union Bank?

Union Bank offers a wide array of digital banking solutions that enable customers to manage their finances conveniently and...
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We look to the Union Bank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Union Bank issues reported to GetHuman
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