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US Customs and Border Protection Customer FAQ

Top Answers & How-to Guides

What is US Customs and Border Protection's Phone Number?

The question we are asked most often is about how to talk to US Customs and Border Protection customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of goods are subject to import taxes or duties?

Import taxes or duties, also known as customs duties, are imposed on various goods entering the United States. The specific types of...
Ask any question you have about US Customs and Border Protection customer service, get an answer now.
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Entry Requirements

What documents do I need to enter the United States?

To enter the United States, you will need several documents. Firstly, a valid passport is a must for all foreign visitors, except for...
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Do I need a visa to travel to the United States?

Yes, you may need a visa to travel to the United States depending on your country of citizenship. The Visa Waiver Program (VWP) allows...
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Currency Regulations

How much currency can I bring into the United States?

As of now, travelers can bring an unlimited amount of currency into the United States. However, if you are carrying more than $10,000...
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Food and Agriculture

Can I bring food or agricultural products into the United States?

Yes, travelers can bring certain food and agricultural products into the United States, but there are restrictions. Most fruits, vegetables,...
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Duty-Free Allowances

What are the duty-free allowances for alcohol and tobacco products?

The duty-free allowances for alcohol and tobacco products vary depending on the traveler's age and the specific product. Generally,...
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Prohibited Items

What items am I not allowed to bring into the United States?

There are several items that you are not allowed to bring into the United States. Prohibited items include narcotics, obscene materials,...
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ESTA Program

What is the ESTA program and how do I apply?

The ESTA program, or Electronic System for Travel Authorization, is a web-based system implemented by the US government that determines...
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Firearms and Ammunition

Can I travel with firearms or ammunition to the United States?

Yes, travelers can generally travel with firearms or ammunition to the United States, but there are specific regulations and requirements...
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Import Taxes

What types of goods are subject to import taxes or duties?

Import taxes or duties, also known as customs duties, are imposed on various goods entering the United States. The specific types of...
Read more

Help me with my US Customs and Border Protection customer service issue

Ask any question you have about US Customs and Border Protection customer service. We will do our best to get you answers right away.
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