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Twelve South Customer FAQ

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How do I Contact Twelve South Customer Service?

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Recent Twelve South Customer Questions

Can't pair airfly pro with sony WH-CH520 earphones

We're sorry to hear you're experiencing difficulties pairing your AirFly Pro with your Sony WH-CH520 earphones. Here are some general troubleshooting steps to follow. Firstly, be sure your AirFly Pro is fully charged. Then, switch on your AirFly by holding down the power button for four seconds. Ensure your earphones are in pairing mode. Now, press and hold the AirFly Pro button for 4 seconds to put it into pair mode, which is indicated by the blinking white light. Your earphones should recognize the AirFly and pair automatically. If you continue to experience difficulties, it could be necessary to reset your AirFly and try pairing again.
Asked Mar 7, 2024 12:50 AM

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