How Do I Change My Booking on Trivago?

There are several reasons why you may want to change a booking on Trivago. These tips can help you do this.

Nov 6, 2019

Trivago allows its customers to book hotels and other accommodation arrangements by comparing prices and finding the best deals possible. The site is one of the foremost hotel comparison and booking sites in the world.

Not only do you save money by searching for hotels on Trivago but you also save time. By having one place in which to compare the hotels in an area, you reduce a lot of effort time and time that would have otherwise been spent on multiple sites.

Trivago also offers you the opportunity to save money on travel by comparing flight prices. However, there are certain disadvantages to travelling cheaply such as luggage weight restrictions and the opacity of the travel arrangements

Reasons for changing a booking

There are several reasons why you may want to change a booking on Trivago. The most common one is customers finding cheaper deals on the site. When customers find better deals, it is their responsibility to choose the best deal possible and Trivago recognizes that.

Another reason why you may want to change your hotel booking is a change of price. Sometimes deals on Trivago can change and the prices change with them. If the change is in an upward direction, the customer will be obliged to change the booking and look for a better one.

Sometimes double booking happens on Trivago, though rarely. If double booking happens, both customers will be required to change their booking and book the hotel again.

If the hotel details on Trivago were wrong, a customer may decide to change their booking and get a hotel or flight with the correct details. Incorrect information will abruptly be changed by the site when alerted by a Trivago user. Incorrect details such as the wrong location of a hotel in a foreign country can be quite devastating.

There may also be a discrepancy between the hotel's and Trivago's information. You may make a hotel reservation through Trivago but upon contacting the hotel you are told that there is no reservation in your name. In such a scenario the best solution would be to cancel or modify the booking

Changing a booking

According to Trivago's support page, the best way to change a booking on Trivago is to contact the booking site directly. Because the booking site is the party responsible for making the booking, they are in the best position to offer you assistance. The contact information for most booking sites can be acquired from the bottom of the booking confirmation. On the other hand, if you know the booking site, you can retrieve their contact information directly from the site. You will find contact details including phone numbers where you can directly reach out to the booking site's customer support team.

If you face difficulties trying to connect to the booking site, all you have to do is send Trivago a message and they will connect you to the booking site. The process through which you can submit a request to Trivago and ask them to connect you to a booking site or change your booking is as follows:

  1. Open the Trivago help center
  2. You can either select to open the page's Frequently Asked Questions or choose 'Questions about bookings'
  3. Select 'Who do I contact to cancel or modify my booking'
  4. On the subsequent page you will see the option to send Trivago a message. Alternatively you can click the 'Contact us' option on the page
  5. You will be directed to the request submission page. Fill in the necessary details and click 'Submit' to send the message.

The last option you have of contacting Trivago directly to change a booking is though their online help desk. You can find the link to the help desk on GetHuman.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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