What should I do if my hotel booking is incorrect?

If you find that your hotel booking through Trivago is incorrect, there are several steps you can take to resolve the situation. First, it is important to carefully review the details of your booking confirmation. This confirmation will typically include details such as the hotel name, date of stay, room type, and any special requests you may have made. If you notice any discrepancies, make a note of them. Next, visit the website where you made your booking, as Trivago itself does not process bookings directly. They serve as an aggregator that compares prices and options from various booking sites. Therefore, the next step is to reach out to the customer service department of the booking provider that you utilized. Most booking platforms have dedicated customer support channels that can assist with issues related to your reservation. When contacting customer service, be prepared to provide your booking details so they can quickly access your reservation and address any concerns you may have. It is often helpful to remain polite and composed while explaining the nature of the issue, as this can lead to a more favorable resolution. If you do not receive timely assistance through the customer service channels of the booking provider, it may be beneficial to check the Trivago website for any relevant contact information or support options. Remember, clarity and patience are essential when dealing with booking discrepancies, and having all the information at hand will facilitate a quicker resolution.