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TransLink (Canada) Customer FAQ

Top Answers & How-to Guides

What is TransLink (Canada)'s Phone Number?

The question we are asked most often is about how to talk to TransLink (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I bring my bike on public transit?

Yes, you can bring your bike on TransLink's public transit. TransLink welcomes bicycles on SkyTrain, SeaBus, and buses. However, there...
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Fares and Discounts

What fare options are available?

TransLink offers a range of fare options to cater to diverse travel needs. The primary payment method is the Compass Card, a reloadable...
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Are there discounts available for students?

Yes, TransLink offers discounts for students. Eligible students can receive a discounted fare by using a valid U-Pass BC or Compass...
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Compass Card

What are the terms and conditions for using a Compass Card?

The terms and conditions for using a Compass Card include the following. Firstly, the card must be tapped upon boarding and exiting...
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MyTransLink App

What is the MyTransLink app?

The MyTransLink app is a convenient and user-friendly mobile application provided by TransLink in Canada. It allows commuters to access...
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Bike Transportation

Can I bring my bike on public transit?

Yes, you can bring your bike on TransLink's public transit. TransLink welcomes bicycles on SkyTrain, SeaBus, and buses. However, there...
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