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Tory Burch Customer FAQ

Top Answers & How-to Guides

What is Tory Burch's Phone Number?

The question we are asked most often is about how to talk to Tory Burch customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Tory Burch Customer Questions

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Customer Support

How do I unsubscribe from your newsletter?

To unsubscribe from the Tory Burch newsletter, individuals can click the "Unsubscribe" link found at the bottom of recent...

What is your privacy policy?

Tory Burch prioritizes customer privacy and security, detailing how personal information is collected, used, and protected....

What is your process for handling customer complaints?

Tory Burch takes customer complaints seriously, emphasizing effective communication and resolution. They carefully listen to...

What community initiatives does Tory Burch support?

Tory Burch actively supports women entrepreneurs through the Tory Burch Foundation, offering funding and mentorship. Their...

Order and Shipping

Can I exchange an item?

Tory Burch allows exchanges for eligible items that are unused and in original packaging, following specific guidelines....

Is there an international shipping option?

Tory Burch provides international shipping to many countries, with costs and delivery times differing by location. Shipping...

Can I track my order?

Customers can track their orders from Tory Burch using a confirmation email that contains a tracking number. They can also log...

Can I cancel or modify my order after it has been placed?

Once an order is confirmed with Tory Burch, changes or cancellations can be challenging due to swift processing times. It is...

What should I do if an item I want is out of stock?

If an item from Tory Burch is out of stock, regularly check the website for restocks, sign up for notifications if available,...

Products and Care

Do you have a size guide?

Tory Burch offers a size guide to help customers choose the correct fit for clothing, shoes, and accessories. The guide...

How do I properly care for my Tory Burch products?

To ensure Tory Burch products remain in excellent condition, familiarize yourself with the materials used, avoid moisture for...

Are there collaborations or limited editions available?

Tory Burch often has collaborations and limited edition offerings that highlight its distinct style. These items can include...

Can I find Tory Burch products in department stores?

Tory Burch products can be found at several department stores, including Neiman Marcus, Nordstrom, and Bloomingdale's....

Payments and Promotions

What payment methods are accepted?

Tory Burch accepts several payment methods including major credit cards, PayPal, Apple Pay, and Google Pay, although...

Do you offer gift wrapping?

Tory Burch provides gift wrapping on select items both online and in-store, enhancing the presentation for recipients....

Are there any promotions or discounts available?

Tory Burch frequently has a variety of promotions and discounts throughout the year, including seasonal and holiday sales. It's...
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Tory Burch issues reported to GetHuman
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