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Tim Hortons Customer FAQ

Top Answers & How-to Guides

What is Tim Hortons's Phone Number?

The question we are asked most often is about how to talk to Tim Hortons customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Tim Hortons have Wi-Fi available for customers?

Yes, Tim Hortons provides free Wi-Fi for all customers. We understand the importance of staying connected, so we want to make it as...
Ask any question you have about Tim Hortons customer service, get an answer now.

Recent Tim Hortons Customer Questions

account management- I need to change my profile from US-english to Canada- english

In order to change your profile language from US-English to Canada-English, log in to your account using the Tim Hortons app or website. Once logged in, navigate to the 'Account Settings' or 'Profile' section. Look for a setting labeled 'Language' or 'Region'. This is usually in the basic information section of your profile. Then, select 'Canada-English' from the drop-down menu. Don't forget to save your changes before you exit to ensure the changes are applied to your profile.
Asked Mar 9, 2024 11:55 AM

Help me with my Tim Hortons customer service issue

Hours of Operation

What time does Tim Hortons open?

Tim Hortons opens at different times depending on the location. Generally, most Tim Hortons restaurants open early in the morning,...

What time does Tim Hortons close?

Tim Hortons closing hours may vary depending on the location. Generally, Tim Hortons stores close between 8:00 PM and 11:00 PM, but...

Locations

Where can I find Tim Hortons locations?

You can find Tim Hortons locations in various locations across the globe. Tim Hortons has a widespread presence, with stores in Canada,...

Online Ordering

Can I order Tim Hortons online?

Yes, you can certainly order Tim Hortons online. We understand the convenience of online ordering, which is why we have made it possible...

Menu Items

What are Tim Hortons' most popular menu items?

Tim Hortons offers an array of menu options cherished by millions worldwide. Our most popular items are the iconic Timbits - bite-sized...

Vegetarian Options

Are there any vegetarian options at Tim Hortons?

Yes, Tim Hortons offers several vegetarian options to cater to customers with diverse dietary preferences. Our menu includes a variety...

Catering Services

Does Tim Hortons offer catering services?

Yes, Tim Hortons does offer catering services. Whether you are planning a corporate event, a meeting, or a social gathering, Tim Hortons...

Allergies

Are Tim Hortons' products nut-free?

Yes, Tim Hortons' products are not guaranteed to be nut-free. While they strive to provide a safe and inclusive environment for all...

Does Tim Hortons have any gluten-free options?

Yes, Tim Hortons offers a limited selection of gluten-free options to accommodate customers with specific dietary needs. While most...

Gift Cards

Does Tim Hortons offer gift cards?

Yes, Tim Hortons does offer gift cards. These convenient cards can be purchased at any Tim Hortons restaurant or online on their official...

Wi-Fi Availability

Does Tim Hortons have Wi-Fi available for customers?

Yes, Tim Hortons provides free Wi-Fi for all customers. We understand the importance of staying connected, so we want to make it as...
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