Updated August 18, 2025

Tiffany & Co. Customer FAQ

Recent Tiffany & Co. Customer Questions

Help me with my Tiffany & Co. customer service issue

Returns and Exchanges

What is Tiffany & Co.'s return policy?

Tiffany & Co. allows returns within thirty days for unworn and undamaged items in original packaging. The return period may be...

What is the process for exchanging an item at Tiffany & Co.?

Tiffany & Co. allows exchanges within thirty days of purchase if items are in original condition and packaging. Customers...

Can I get a price adjustment on a purchased item if it goes on sale shortly after my purchase?

Tiffany & Co. typically does not provide price adjustments for items that go on sale shortly after purchase. Policies may...

Does Tiffany & Co. offer custom engraving services?

Tiffany & Co. does offer custom engraving services for various jewelry and select gift items, allowing personalization with...

Can I personalize a Tiffany & Co. product with initials or a date?

Tiffany & Co. allows personalization for some products, such as jewelry and gifts, including initials or dates. Customers can...

Can I get a gift receipt for my purchase?

Tiffany & Co. generally provides gift receipts for in-store and online purchases, allowing recipients to exchange items without...

What payment methods are accepted at Tiffany & Co. stores?

Tiffany & Co. accepts various payment methods in their stores, including major credit cards like Visa and American Express,...

Are there financing options available for high-value purchases?

Tiffany & Co. provides various financing options for high-value purchases, allowing customers to spread payments through plans...

Do you have a warranty for Tiffany & Co. products?

Tiffany & Co. provides a warranty covering defects in materials and craftsmanship for a specific period from purchase. Regular...

What is Tiffany & Co.'s warranty policy?

Tiffany & Co.'s warranty typically covers defects in materials and workmanship for one year from purchase. It excludes damages...

Are there any specific care instructions for gold jewelry?

Maintaining gold jewelry involves careful storage, gentle cleaning, and regular inspection for wear. Tiffany & Co. advises...

Are gift cards available for purchase?

Tiffany & Co. offers gift cards that allow recipients to select their preferred jewelry or accessory. They are available in a...

What should I do if my purchased item arrives damaged?

If an item from Tiffany & Co. arrives damaged, inspect it and keep all original packaging. Document the damage with photos and...

Is there a loyalty program for frequent customers?

Tiffany & Co. does not have a traditional loyalty program but values loyal customers through exceptional service and exclusive...

How can I track my order from Tiffany & Co.?

To track an order from Tiffany & Co., customers receive an email confirmation with a tracking number and a link for shipment...

What are the shipping options available for Tiffany & Co. products?

Tiffany & Co. provides various shipping methods including standard shipping within the U.S., which typically takes three to...

Are Tiffany & Co. products ethically sourced?

Tiffany & Co. focuses heavily on ethical sourcing, ensuring that their jewelry materials are sustainably and responsibly...

How can I find out more about Tiffany & Co.'s corporate responsibility initiatives?

Tiffany & Co. actively focuses on corporate responsibility through ethical sourcing, sustainability, and community engagement....

We look to the Tiffany & Co. issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Tiffany & Co. issues reported to GetHuman

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