You can decide to factory reset your TiVo for a wide variety of reasons. When you do, you should first ensure you have tried all the troubleshooting solutions possible. Performing a factory reset on your TiVo involves clearing and deleting all the information on your TiVo. The process is different for different TiVo versions. For any problems, contact customer service.
TiVo is a Digital Video Recorder (DVR) that was among the first of its kind. It allows you to record live television or movies so that you can watch them later. You will mostly find TiVo in the United States and Canada.
Despite the many advantages offered by TiVo, it will face troubles from time to time. Even the best of systems do break down occasionally.
There are several scenarios in which you may want to factory reset your TiVo device. The most common one is due to the system malfunctioning.
If it is not loading properly, you will not be able to watch your recorded shows. A factory reset is a solution to a TiVo device that is loading improperly.
Another reason why you may want to factory rest your TiVo is if it is having issues recording your shows. In such a case, you may rest your device as it is not accomplishing the purpose for which you bought it.
If your storage space is filled with already recorded shows and you cannot delete them to create space for new shows, then a hard factory reset is an appropriate decision.
There are many other reasons to factory reset your TiVo. However, you should always ensure that you try simple troubleshooting solutions for any problems with the device before trying a factory reset.
A factory reset will erase all data and revert the TiVo device to the state it was in before you used it. Such a final decision should not be made lightly.
Factory Resetting your TiVo
There are several ways that you can go about factory resetting your TiVo device or system. Again, you should note that it will erase all OnePasses, Season Passes, WishLists, and settings. It will also unpair your CableCard so you will have to reach out to your cable service provider for you to be reconnected.
One way you can reset your TiVo o its factory settings is by deleting everything. You should note that it can a very long time (several hours) for the TiVo system to clear everything so you should be patient. You should also turn off your TV to avoid the burning in of images of static images on the screen during the reset.
The process of deleting everything from your system depends on which TiVo device and software you are using. For devices on TiVo Experience 3 using software version: 20.X or earlier, the process is largely similar and involves the following process:
1. Go to 'Settings and Messages.'
2. For TiVo BOLT Series & TiVo Roamio Series, go to Help then the next step.
3. For the rest, go directly to 'Reset and Restart system'.
4. Select 'Clear and Delete Everything.'
For devices on TiVo Experience 4 using software version: 21.X, the process is slightly different. That include TiVo models TiVo EDGE Series, TiVo BOLT Series & TiVo Roamio Series.
The process for clearing and deleting everything is as follows:
1. Select 'Menu.'
2. Go to 'Help.'
3. Select 'Reset to Defaults.'
4. Select 'Clear and Delete' everything.
The above process should reset your TiVo system back to the factory defaults. However, there is a safety measure you will need to conduct to ensure that everything goes smoothly.
The process involves pressing the 'Thumbs Down' button three times and then pressing 'Enter' to start the 'Clear and Delete Everything' process.
Remember, there are other things you can clear before performing a factory reset such as clearing thumb ratings and suggestions or clearing the program information and to do lists.
If you have any issues with the above process of performing a factory resting on your TiVo, please contact customer service.
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