© GetHuman Inc.

Three UK Customer FAQ

Top Answers & How-to Guides

What is Three UK's Phone Number?

The question we are asked most often is about how to talk to Three UK customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I change my payment method for my Three UK account?

To modify the payment method for a Three UK account, users should log in online to their account. They can then access the...

Can I add a family member to my Three UK plan?

Three UK allows adding family members to a plan through its Family Plan feature, enabling multiple SIMs under one account. Each...
Ask any question you have about Three UK customer service, get an answer now.

Recent Three UK Customer Questions

How can I terminate the broadband internet contract without paying for the minimum period of use?

To terminate your broadband contract without paying for the minimum period of use, you would typically need to demonstrate valid reasons such as moving to an area without service or a major service disruption. It's essential to check the specific terms of your contract, as they outline the conditions for early termination. If you meet any of the criteria stated in your contract, you may be able to terminate without incurring penalties. Refer to the details in your contract for the official process.
Asked Mar 24, 2025 5:55 PM

I've had a message from 07463 443638. I don't know who sent it. Is this a number registered to you?

Hmmm... we're not sure about that. As an assistant, we don't have access to specific phone number information. However, we recommend not responding to any texts from numbers you don't recognize, especially if they're asking for personal or financial information. Your safety and privacy are important. Stay vigilant and consider reporting suspicious numbers to Three UK or the appropriate authorities.
Asked Jun 10, 2024 8:28 PM

Help me with my Three UK customer service issue

Contract and Plan Changes

How do I change my Three UK plan?

To change a plan with Three UK, customers can log in to their account on the official website, use the mobile app, or visit a...

What is the process for switching to Three UK from another provider?

Switching to Three UK involves checking eligibility based on the current contract, obtaining a Porting Authorization Code from...

Device and SIM Issues

What should I do if my Three UK SIM card is lost or stolen?

If the Three UK SIM card is lost or stolen, it is crucial to act quickly to secure the account. Retrace steps to find it, and...

What is Three UK's policy on device insurance?

Three UK provides device insurance options to safeguard devices against theft, loss, or damage, covering incidents like...

What should I do if I have issues with my Three UK network coverage?

To tackle network coverage issues with Three UK, users should check the coverage map on the website, ensure device settings are...

Usage and Coverage

How do I check my data usage with Three UK?

Customers can check their data usage with Three UK by logging into the website or app, where they can see current usage...

How can I check my remaining minutes/texts on Three UK?

Three UK users can check their remaining minutes and texts through the mobile app, the official website, or by dialing a...

What are the international roaming charges with Three UK?

Three UK has various international roaming charges depending on the customer's plan and destination. While the "Go Roam"...

Order and Billing

Are there any additional fees for changing my plan?

When changing a mobile plan with Three UK, there are generally no extra fees, though this can vary based on the details of the...

Account Management

How do I change my payment method for my Three UK account?

To modify the payment method for a Three UK account, users should log in online to their account. They can then access the...

Can I add a family member to my Three UK plan?

Three UK allows adding family members to a plan through its Family Plan feature, enabling multiple SIMs under one account. Each...
We look to the Three UK issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Three UK issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!