What is Threadless' return policy?
Threadless has a generally flexible return policy, which aims to ensure customer satisfaction with their purchases. If a customer is not completely happy with their order, they typically have a period of time in which they can return the item. This period is usually within thirty days from the date of delivery. To qualify for a return, the item should be in new, unworn condition and include all original tags and packaging.
Customers are encouraged to initiate the return process online, providing information about the order and the items they wish to return. After the return request is processed, customers generally receive instructions on how to send the item back. It is important to note that Threadless usually does not cover return shipping costs, which means the customer may be responsible for the expenses associated with shipping the item back to them.
Refunds are typically issued in the original form of payment once the returned item has been received and inspected. In some cases, exchanges may be possible if the item is defective or there is an issue with sizing, but it is advisable for customers to check the specific terms applicable to their situation.
For up-to-date information or further clarification regarding the return policy, customers can always refer to the current web page dedicated to this information on the Threadless website.
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